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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11207 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 11,207 reviews
  • Rated 5 out of 5 stars

    Review for Microsoft - 365 Family (Up to 6 People)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family is a comprehensive subscription service designed to cater to households with up to six individuals. It offers a suite of productivity tools, ample cloud storage, and advanced security features, making it a valuable asset for families seeking to streamline their digital lives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best Office product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you have several devices / family members. Easy to use and gives you all the updates you will need. Activate and you are off to the races.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid programs with lots of features, easy to get started with & use. Easy/fast install process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just simply amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is fantastic! The deal along with the laptop was phenomenal. Bought laptop and 365 for family for my 15 years old daughter. She hasn't stopped saying thank you daddy and been a month. Best Buy had made thus dad the Best Guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Really easy for senior citizen to install. I have no experience doing this bu was successful on my first attempt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Provider Transfer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Microsoft 365 from Best Buy recently when I purchased a new laptop. As a senior Total Tech Member, I sought assistance to make sure I had switched correctly from a previous provider, as I did not want to pay twice. It was smooth and inviting other family members was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a senior citizen and not to tech savvy, I was wonderfully surprised on how easy I was able to purchase, receive and install the Microsoft programs onto my wife’s laptop as well as my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of breed. Always easy to understand even when they upgrade. it's hard to imagine a competing product used in business, school, or home situations. I do wish they had left the holidays on their calendar, when planning travel it's nice to know what days not to travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use and install; took minutes! Have used jt in two installs so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to use this on 5 different devices without an additional charge. Don't have to pay for it monthly, its a yearly payment. Easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For many years I've always enjoyed using MS Word, MS Excel, and MS PowerPoint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best MS product I have used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Mac user I avoid most Microsoft products when I can. However, my Office 2011 was showing it's age, so when I upgraded my Mac and did the same with Office 365. I will say this was the easiest MS product I have every installed. Works great across 3 Macs, 2 iPads and 2 iPhones. I took one star back because it is slow to load the programs (this may be a Mac issue) and when offline it wants to verify my subscription which is annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family college needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, alsome value, if u need more than 1 cooy buy this package instead

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Family is great, I thought it was going to be less useful, but once you start using these products it is extremely useful and very friendly to the novice computer person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    history of reliability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always preferred this app. always had it in some version, both at work and home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use all members use it. I’m glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Always performs well, and is durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s almost every person’s essential software program for school or business all in one download. Easy to setup and use if you have used previous versions. Plus I can use it one more than one computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making this more Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for a small business. Was able to quickly download the product on each computer. Has everything we need included and more!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Will never leave.

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] My family will never use a different product. Between the office package we all use, Defender has saved my family better than other products with credit monitoring.

    I would recommend this to a friend
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