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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 11,214 reviews
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked out great for us because of several computers needing these programs

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      When equipping your devices with the tools they need, you can do no better than to pair them with your new Microsoft 365 Family subscription. It truly includes all of the features and functionality you could need! We're happy to be a solution for you. Thank you for sharing your thoughts! We appreciate it, and are glad you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Office 365 review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this for an year and is very very good and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a easy to use software and I was able to put on several computers,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good if you want to try out Microsoft 365

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 3 month trial of Microsoft 365 came free with another item I purchased from Best Buy. It gives you access to everything you typically would need from Microsoft Office. I already have Microsoft 365 for work so did not need to renew the subscription after the 3 month trial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our 365 Microsoft for the family its fast and wirks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that i can utilize this product on my electronics and be linked.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The ability to use multiple devices is a huge perk of your new Microsoft 365 Family subscription! Whether it be its functionality, or simply the many features it hosts, we're thrilled you have found it to suit your needs. Thank you for sharing your experience with the community! We appreciate it, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so used to the old versions, It takes some getting used to but there are tutorials to help I just haven't had the time to get into it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the microsoft 365 on numerous computers and it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 works well for my family. We can have it installed on all of our devices (Windows, Mac, tablets). OneDrive is great, and we backup all documents to it. Overall, Office 365 subscription has improved greatly and it better than the offline version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft family bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This family software bundle is a great price and good to have for a family of two or more when you have your own laptops. Convenient to have all the laptops ready to use and access whatever is needed to school, college. Etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value to add to a computer! Thanks William for suggesting this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can use Office on my Mac!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does take a bit of playing around with it it but I am finally getting a hang of office on Microsoft Office on Mac. It just makes life easier and with the included online storage, it is a cinch to save docs to the cloud and switch between devices including a Windows 7 Laptop, my iPad and even my Phone. Mail merge was the one thing that took me a while to figure out since it was a little glitchy but otherwise, very happy with this purchase. Home Edition allows for the most downloads I believe. Worth the $!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, kids use for school, best way to go if you need more then one copy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went online, put in the code and downloaded it very fast. Just what I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is product I have been using for years. There is nothing to compare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 family subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install more than one device. Microsoft is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    grand son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my grandson who is 10 loves it Hoping he will get into IT CAREER WHEN HE BECOMES AN ADULT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and cheaper than even getting it through Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son has been using this for his college courses and my daughter for high school, both have had no problems with this software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless install albeit a bit long. Everything was transferred over properly with no loss of favotites, cookies, passwords, etc.

    I would recommend this to a friend