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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 11,214 reviews
  • Rated 5 out of 5 stars

    Great for the family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price all my equipment and phone covered will wroth it for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent value with license for 6 computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, nice features and a necessary tool for any office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package is "awesome". I was already comfortable with this program at work, so to be able to use it at home for a small for the year is so easy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Works great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Works great! I have used it every day since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    now i can do everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went perfect with both the computer and laptop since i can use it on both PC's !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful to my family to be able to share to different devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new layout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife needed this program for the work she does. She says its better than the one she had on her old computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    About time windows is for mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used windows on my windows computers. Never had a problem. I have now put it on my Mac laptop. Seems flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything you need for kids school and doing business docs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the entire family. Nice that it’s in one package.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a DVD drive to use with my Mac Mini. This is just what I was looking for. Works well and was very reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have been using Microsoft for years.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using Microsoft allows me to interact with work, etc. Great overall software.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is helping you get work done.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    liked it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that fact that it is so easy to use. Good value for the price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're designed your new Microsoft 365 Family subscription to be the most user-friendly toolset on the market today, and couldn't be happier you've been enjoying your experience so far. We're glad you've been pleased with your purchase! Thank you for taking a few minutes from your day to share your thoughts with the community. We appreciate your insight!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 3 out of 5 stars

    frustrated

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a very difficult time downloading to my wife's Ipad2; not sure why and no one has been able to help me. This should not be that difficult

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can get by with the free online, cloud MS services only for so long. I finally purchased a subscription and I'll never go back. The local applications provide so much more functionality that's needed on the daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must for Any Computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best value and system to use cloud storage that also has an office suite with it. I use OneDrive and Excel almost daily. The versioning history of files has saved me when a file I was working on got corrupted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome all in one bundle!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for new computers or if just getting Microsoft 364! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for a great price.Easy to install and prints awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this program to my sons gaming pc for so he can use it for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 - An Office Necessity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that no matter where you are, your files are with you. I really appreciate the 1T you get on Onedrive. Its amazing how easy Onedrive & Office 365 make for quick changes & updates on the fly, Just wish I could find out how to use Publisher on iOs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Stephen,

      We love the 1T of OneDrive cloud storage too! It is one of our favorite features. Making changes from anywhere is really nice. Thanks for sharing your review.

      Best,

      Nelson
      Office Customer Care Microsoft