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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 11,214 reviews
  • Rated 5 out of 5 stars

    Need it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it everyday and had it in the past. Its required for our business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can buy just one and share it with my kids so they can do their school work. It helps me with my spelling and punctuation which isn't the best but anything helps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a new purchase for me so i have not had the opportunity to put it through its paces, however, f so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best way to keep up to date and get upgrades to the latest version. I wish this was around many years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price for multiple computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like that I am able to use this on more than 1 computer for a reasonable price. need for college as well as personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good install

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy install. we use this to collaborate as teams

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for family computers. Easy to install. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to access Microsoft on multiple devices. Would recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you recommend Microsoft 365 Family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. No issues with the computer since I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is finally catching on to the cloud concept. Great value for home use. Particularly families with multiple PCs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Microsoft product purchase for high schooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was purchased and was to be loaded by the Geek Squad Microsoft server was down according to the Tech but was called to pick up laptop and upon returning the next business day the Software was still not loaded and had to be returned and purchase another Microsoft software and lot of time was wasted waiting in the store for the software to be installed was disappointed in the Best Buy staff and management in how this was handle and lack of correct information about the two Microsoft products availability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything I need. From excel to word. Can't beat it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      It's awesome to hear that 365 has everything that you need! Thanks for sharing with us, Dave. Microsoft

  • Rated 5 out of 5 stars

    love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy and convenient! prior to purchasing this we were using google docs but became a hassle not having the real thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for the family of computing online, work and studies.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is exactly what you needed.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Office 365

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 for Windows 10 g fa or Mac. First time use. So far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well with Mac!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of Office seems to be more user friendly than versions in the past, and works pretty seamlessly with my MacBook. I'm not a big fan of Windows, personally, but I'm impressed with how well this Office suite works on my Mac. I have to have it for school, but I may just end up using it after I graduate as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No competidor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! And with a good value. Word, Excel, PowerPoint, Outlook, OneNote Publisher and Access All that I need to my Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy came in handy glad we got it helps out with my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been at several of your locations and have had excellent service. There are times I need extra help and the clerk indicated we have only so many minutes and you have to reschedule another appointment. We all have time management issues. Maybe your Team Managers can come up with a better suggestion. Thanks to all that make an effort of kindness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for people who like word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally really use this item since im in high school and the teachers make me write a lot of reports so I like this

    I would recommend this to a friend