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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 11,214 reviews
  • Rated 5 out of 5 stars

    Microsoft 365 Family!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! I can add my entire family. Great and thanks BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to install and easy to use. Very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like the rest of them. I did have one problem when the unit was left on needed to be rebooted before it would start up again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product, but can only use for 15 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Study a peer state certificate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft as helped me in all aspects of my work and studies

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MS 365 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As is too often the case, I do not find MS Office upgrades to add any appreciable value. All that is done is to make the look and feel enough different so that one needs to relearn functionality that one had down pat with previous versions. It is a royal PITA for no appreciable gain.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need, easy to install, helps get the job done with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that there is so many different things you can do in this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use for my home office and for my kids and wife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly with my new MacBook. Outlook runs smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 all day all night

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    top notch programs, easy to upload and share with my other computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    same as above, iam very happy with the software, especially MS WORD is what i use the most...also excel...thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better value than the single use that needs to be renewed annually

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old software expired, so getting 365 Office was great. Was able to load onto my desktop and laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to download

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for the family. Easy to download via digital access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this for school all year and it has worked great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Awesome to hear that Microsoft 365 helped you out with your schoolwork! We're excited to continue to be a part of your education experience

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!! Everything is great about this product and would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great deal for the whole family. Up to 6 electronics can have this on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Sharing with the family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must-have product if you have kids In high school or college!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for home computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Definitely a must for home computers

    I would recommend this to a friend