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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 11,214 reviews
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. It makes running my business so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having Microsoft 365 installed in my computer is an excellent choice...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    office products have always been great. easy to update with automatic updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fubd!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great value when you have multiple devices.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      The ability to outfit multiple devices is a huge plus when it comes to your new Microsoft 365 Family subscription. We're glad you have been pleased with your purchase! Thank you for sharing your take with us, we appreciate it. We're happy to be a welcomed addition to your workspace!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for work. Always good to have on my computer

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Whether for work, school, or projects at home, there's no better companion than your new Microsoft 365 Family subscription. The included suite and toolset is a beneficial addition to any modern workspace, and we're thrilled you believe it's a must-have for you and your setup. Thank you for sharing your feedback! We appreciate it, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program especially if you are a student or do your work on a computer. Easy to pull it up wherever you are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great thing to have along with a desktop.i definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for personal use, college work, etc. Easy to work with and understand. Sound is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work or School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product I like that I can use it on 5PCs and 5 other devices like my IPhone or my Samsung tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Because I could update the whole family!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're excited to be a part of a system upgrade for you and the whole family! The multi-device compatibility of your new Microsoft 365 Family subscription is a real perk. We're happy to be a viable solution for you and your household. Thank you for sharing your story! We appreciate it, and are glad you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    user friendly, easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, user friendly. Although it says it's good for up to 5 devices, we have yet to install in any other equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It allows so many devices that I have it for all of mine and my dads devices. Also every year you get updates which is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding online use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was too easy to set up and use whether online or on my notebook. would be even better if I had a surface 3 pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just what you expect from Microsoft office. The nice addition is automatically installing Office on my iPad and iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I has all the features I wanted. I was able to load on all my computers and also share with my grandson in college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Have to logged into your own account to download but works great!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you were able to get it all installed.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    It's office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Microsoft Office. What review can I offer other than it's the standard office suite for any home computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this in our office and have had no problems with it. Good value for how many computers receive the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we were looking For!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a perfect fit for my new Mac! I now receive my emails in the format I am used to. Thank You so much. Greg H

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family Auto Renew Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this Family version of software almost from day 1 of its inception. What is there not to like? Up to 6 people can use it for about $100.00 a year. That's about $16.00 per person per year. Sometimes it's on sale for half that price! Be alert to the Auto Renew feature on your credit card.

    I would recommend this to a friend