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Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 11,213 reviews
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features and functionality! Plus family gets to enjoy also on their 5 other devices .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great package for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This family 365 allows me to have 6 persons in my household to be on it for a year. What a deal. I have many kinds of computers in the hose and it is one size for all. Doesn't matter what kind of computer you have. I will continue to purchase this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Updates for Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is an easy program to install and share with other family members. I have not updated my Office Apps in several years and I am very pleased with some of the stream lined functions. I can add up to six people to this one purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic, covers 6 users for a 12 month subscription. this is the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product that has flexibility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family edition for Microsoft is a great way to stay current on the program and it lets you remove a spot as needed. This is really good if you replace your computer. This was always an issue as you were out of luck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 365 family version

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this software and use it all the time. We have installed the software on another computer as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had my doubts..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts about "renting" software. After some consideration it is almost a break-even deal when you consider having to buy a new version of Office about every three years. You automatically get the newer vesion when it is released, for the same prive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Best Buy Deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Best Buy had a sale and I purchased it for $40 less and they helped me load the code and everything. Software is perfect for family use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, have been using it for years. You can use the family version to allow other family members to have the same great experiences you have with this product. Would recommend to all and you get the automatic updates for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed on all devices. Is very adaptable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    history of reliability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always preferred this app. always had it in some version, both at work and home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS365- too many packages in the bundle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family plan is a good plan if you have a large family each with a laptop and who need all the features the MS365 provides. For us, who use only 3 of its components, on possibly 2 laptops, it’s a little too much. But the other packages are there in case we need it. Also, we did get a rebate making it cheaper than the MSOffice version. I hate it is only a 1 year subscription- unlike in the old days when it was almost “lifetime”. MS stop being greedy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal...easy to use too

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a deal! I have 2 PC's(desktop and laptop) so buying 2 individual is so close to this price...but now I can share more with others...(some may even share cost) Easy to share

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is what I expected it to be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 computer one because it was only $30 more than the single computer. It was easy to set up with the key and share the other downloads with my kids. They have Mac and Windows based computers but the downloads apply to either. I didn't have to purchase both a Mac and Windows version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is the standard in PC and business software. I was trying to get by with Freeware solutions for years and will never do that again. The ease of use and flowless compatibility of the original is well worth the cost. Also able to install on up to 5 devices has given my whole family the resources they need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the first time and the best product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    family office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to put on several computers , plus opens everything I need for my business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office is the way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needing an upgrade and this did not disappoint. Added more for the whole family to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We just got it home and started using them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and a great deal for all my staff to use!

    I would recommend this to a friend