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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 11,214 reviews
  • Rated 5 out of 5 stars

    Great for the family

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied customer. What a great deal for the entire family to enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent way to get Office on multiple computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, if you use Office. This subscription allows you to install Office on multiple PC's, Macs....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I hate that I have to pay this subscription every year, you can't beat the price for 5 computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple process that was easy to install Convenient for whole family

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that your installation was easy and that you love Microsoft 365 Family for the whole family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family has benefitted from this product - a great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office 365 great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is great especially being able to utilize one drive and the 1 TB per user. Works great on phone also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this product. I am thankful that I can use it on more than one device at no extra cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked as described.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded overnight. Worked as described. Have not tried it on my other devices yet but will comment once I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. Really glad that I got the Family edition.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're glad you got it too, Zelda! Thanks for letting us know that you found a great deal.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very useful. Would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for large families

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy if you have a large family. Great new features, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Thank you to the salesperson who helped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Word! I am happy I purchased the Word that can be shared with other devices, it has been a life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best software for your personal computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office is a one stop shop for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this program for years and am happy with the email package, calendar and Word. I like the fact that the software is renewable every year so you always have the current version and you have the option of installation on one computer or 5 devices for not much more expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ms

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently purchased. nice software, very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription deadline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was suspect of a one year subscription, but pricing seems fair for one year use and ability to renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best tracker yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, instructions are easy to follow. Clean design, beautiful fit on big wrist. Easy to read face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yupp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute amazing so darn good the best, it’s so good yup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product in general. I have not tried to contact support yet therefore I hope it's not impossible to get effective assistance as I continue to setup various features. And I wonder what will happen once I decide to forgo annual subscriptions. So, only time will tell how I would truly rate this software.

    I would recommend this to a friend