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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 11,214 reviews
  • Rated 5 out of 5 stars

    Microsoft and Mac in one. I'll Take it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good - have to say getting this bundled with my computer purchased provided a nice discount which made it not hurt so much when the total was provided to me. I like that I can access all Microsoft programs on my Mac and iPhone without a glitch. Doing the reverse (Mac on PC computers) isn't as seamless. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 one year subscription is worth the price especially when needing to update multiple computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect upgrade. Easy to install. Still a lot to learn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great just what I needed for my business. Easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Installed it on a couple of different computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase for Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for home office for family. Works great on all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for family not in the same household

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Updates are easy to install. Perfect for our needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an author it is nice to have the actual program again to write with, as opposed to copy-cat programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I lit its very useful. You never go wrong with this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Use most of these products.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good price and easy software to use. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For family of one?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says for up to six family members but in trying to share or load to more than one computer, I have been unable, as it says the product key has already been used. Invitations from the site only add other home comps to the family. There is no access to the program itself from that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy installation. Love Best Buy and their digital products

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Program is good / pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Microsoft Office programs a lot and they are easy to use. However, do not like the idea of having to pay to renew the program every year, but that's the trend now. You can get a bundle with a one time fee that is a little higher, however, you do not have access to updated programs. Would have preferred to pay the one-time fee and just used the same program version year after year.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 family

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 familyWorks great and is a great value for your family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to use add'l features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to be able to use the iPad like a reg computer/laptop! Ease of installation....use it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better for a family!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much cheaper than buying a subscription for each persons!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use! As always a quality product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the SW and BB was the place to get it. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it works as it should.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like Microsoft Soft Office. Hate that I have to buy it every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software for multiple family members

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software installs easily and link can be shared with other users.

    I would recommend this to a friend