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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 11,214 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work perfect and do what need to do. Bought it for kkds school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great love that its compatible with multiple devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease to work with can access files from the cloud. Five computers for one fee. Online help just great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the perfect package for all my work and school needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup for many uses.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this program for many home and business projects. It is easy to use and understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to implement and use-shared by others in family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy - as adverstised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to download and install - perfect for the family

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy setup and that Microsoft 365 Family is perfect for your family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Familiar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be like the old full version. Will need to test to confirm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than having a few issues with loading the program, I have found it to be easier to use than the old system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to the differences from the old one, but like it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365 office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that my Microsoft Office will always be up to date with this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good deal, and by getting the card, you save yourself from needing to give microsoft your credit card data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for, easy to install (simple direction & tech support) Price , fair market value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for the entire family. Every member considered it as a necessity to use everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    free with laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was free with laptop. im sure everyone know what office is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a newer version of Microsoft. Easy to install and great that we can share in the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family (Up to 6 People) (12-Month Su

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value i just am having trouble sharing it with others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for an excellent price and the install was easy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Will,

      We appreciate your review. We're glad to hear that you liked the price of Microsoft 365 Family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money protection. Can get on auto renew.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for what it has

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this product 5 stars but it was harder than it should have been to install. I put it on my business computer and that seem to take about 30 minutes to install and then was hard to find on the computer. (I'm not an everyday computer user). I attempted to install it on my boys school computer and ended up with a trojan virus from the site and that cost me another $150.00 to get fixed. the computher was one day old.

    I would recommend this to a friend