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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 11,214 reviews
  • Rated 5 out of 5 stars

    What a bargain

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Best Buy Rocks! Thanks for the deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great product. I do recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with Installation and very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Offlice license

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Good way to get Microsoft office for a family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price , excellent product. Ok ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All I need in one program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 is versatile and novice friendly. It is great with both home and office tasks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft home

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 2020 is way better than the previous versions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to get office for cheap from my employer, so this was a tough buy. After doing the research, I went for the retail version so I could get the 1 TB of online storage. I was already considering subscribing to Dropbox or Google Drive, but being able to get the software and online storage for an extremely competitive price made the most sense. Plus, since I bought it with a laptop, it only cost $80. It will be $100 to renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works on more than one computer. Glad we bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really perfect for my office. Does absolutely everything you’d expect from Office!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade of an old standard. What can I say, it works - the same as it always has - and - will.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great for the office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was difficult to get use to the new settings but now that i have played around with it i love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft Word, etc.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I missed the older version that I had. I really need a manual to understand how to use this subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proven Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great tried and true products that are a must.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good way for office work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past I had purchased Office 365 for one. Getting this version was a much better value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for our family, laptops, phones everything updated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good program for computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always a good product, works good on all of our computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WindowsLover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to put windows on 5 computers or other devices and getting the free updates!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be more happy with the purchase! Highly recommended to all. Easy to download and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 great to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product, easy to download, easy to use every day

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Susie,

      We appreciate your review. We're glad to hear that you think Microsoft 365 is an awesome product.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft