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Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 11,213 reviews
  • Rated 5 out of 5 stars

    Tools for everyone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the basic tools a family needs. Able to use it on multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    App needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It benefits to have the plan because you can't really do anything without the apps. It makes life easier and less complicated .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best software for the best price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My staff appreciates having the same edition of Microsoft Office. It allows everyone to share all documents now that our edition is current. We were surprised and elated when we noticed we could also download Office onto 5 iPads. 10 editions of Office for a great price- what more is there to say!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome software! This came with the purchase of my Apple desktop and I’m loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to update my computer. This was exactly what was needed! Easy installation and easy to use. Any other issues were on Microsoft's side. Sometimes they make it a nightmare to get rid of the older installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for two yrs now sharing with family We use all the time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 365 Family Subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having issues with opening up my Microsoft 365 Family Applications from the information that I transferred from the external hard drive from my old laptop to my new laptop. I have reached out for help but the geek technician wasn't able to access my new laptop. I tried to reach out to Microsoft to speak with a live person, but you cannot talk to no one. I really need help with being able to open up my documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the yearly subscription and that I can add the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 2013

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides having the latest MS-Office in the market you will also receive 60 Skype minutes to call your friends and family outside US and its territories. The software is very user friendly and will provide you with 1TB on Skydrive were you can access all your files from whatever device you're using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is perfect for our family. It has Word, PowerPoint and other software that we use daily. Great for our needs and easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D'Rock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased MS product,then realized that I had renewed previous MS subscription. Best Buy refused my attempt to return the product stating there's no return policy. I gave it to my son as a gift for his new computer I purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Family 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product which meets all my needs. Competitive price for up to 6 family. Easy to download and install on my PC. I like the new outlook along with word and excel. Best buy representative was very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cloud option is easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this product, it’s easy to use and the annual subscription. Don’t have to worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fantastic value!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to manage. A great value as well. If you and 5 other of your family use all the features of MS Office, then this makes sense. 99.99 per year for 6 machines vs. 229.00 per system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no hassle, required software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I could load this on my Apple too! Also Microsoft has been fair to consider people have more than 2 equipment now. In fact most have 3 in addition to phone.. Desktop, laptop and an ipad. So giving 5 desk/lap and 5 smaller devices is smart!. I think reasonably priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and the fact I can use it on multiple computers with my big family is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 is very goo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 family version is worth the investment. It's good for up to 6 people or computers. Easy to upload and easy to use. I will recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES! This products is still great for these programs. Still so easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I have been resistant to buy into the subscription based software since we tend to be people who buy something, take really good care of it, and use it for a really long time. But with the pandemic and having to use more devices at home for teaching, we decided to make the jump. Usually, we rue making a jump and lament all that we lost. Yet, this jump was totally worth it! We love all the new features and functionality! My husband especially loves having a one drive and I really love the draw option on word for typing math questions. This product is superior to any google garbage that is offered for free. It has been six months and we have never looked back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it 5 stars because I like all the features & apps it offers, i.e. Word, Excel, PowerPoint, One Note and One Drive. Couldn't have it any better!

    I would recommend this to a friend