Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 11,138 reviews
  • Rated 5 out of 5 stars

    Family 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product and it includes a lot of cloud storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office Family

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed support for multiple computers since MS changed my previous version to one. Good alternative but changing to linux may be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vhewy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this software it’s easy to use and high standards of speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great software. price is great too!!!! easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient option for families needing multiple copies of the Office applications. Setup and sharing were simple and straight-forward. Have not encountered any issues with the operation of any of the individual applications.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts! We're happy to hear you had an easy setup and things are running smoothly. We hope you continue to enjoy Microsoft 365 Family.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was very difficult for me to do the update but after several tries I was able to download to computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am pleased with product. Was happy to get at discount on cost! Would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestproduct

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best product everyone should install on their new laptop. You don't have to worry about any assignment you are required to complete. You have powerpoint, word, excel, publisher, and much more. Microsoft 365 Family is affordable and it's an easy install for the entire family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES! This products is still great for these programs. Still so easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and the fact I can use it on multiple computers with my big family is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good buy for my husband and I and our devices. The Geek Squad did a great job helping us to install it on our devices. The product itself is very good and meets our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for those who can pay

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck. I subscribed to it when it was given free for trial period and you can stack up multiple times which essentially makes mine free for almost 1 year. 1 TB Storage of OneDrive is the best features of it. Sync perfectly and automatically uploaded all the photos and contents of your chosen to the cloud. Office softwares can be used seamlessly. Only downside is after trial period ends, the price it charges is not justified to me, less than $50 annual fees should be a sweet spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install, it's easy to use. I don't know if I'll renew in a year. I feel that once you purchase and install, there should not be an annual charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and an easy load conversion -- all necessary programs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like the subscription requirement every year-- just to get updates. It is not for me, I suppose it is useful for families with multiple computers. This version has multiple licenses but updates every year are really not necessary. On the "up-side" the programs are reliable and easy to use just like the older version on my desktop! I gave it a 3- star only because of the subscription issue which is a personal issue not because of the way it works...If you want to use Office-- just pay for the single license version or evaluate your needs before purchasing the subscription/ license version.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to update my computer. This was exactly what was needed! Easy installation and easy to use. Any other issues were on Microsoft's side. Sometimes they make it a nightmare to get rid of the older installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Microsoft 360 worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Family Microsoft 360 is best for our family who’s been using apple products. You can have multiple accounts and share your account to your family. Everyone can use the apps freely whenever they need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this service for my daughter in college, but was also able to incorporate it with the home computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundcore Liberty 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ear pods work great. The sound is way better than I ever anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best software for the best price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My staff appreciates having the same edition of Microsoft Office. It allows everyone to share all documents now that our edition is current. We were surprised and elated when we noticed we could also download Office onto 5 iPads. 10 editions of Office for a great price- what more is there to say!

    I would recommend this to a friend