Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 11,213 reviews
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you need for home and office work. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Package

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already a family subscriber. We always use MS Office and we're very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms office family plan

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great easy to access easy to use. Has many benefits, like 1T Of cloud storage .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good buy for my husband and I and our devices. The Geek Squad did a great job helping us to install it on our devices. The product itself is very good and meets our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the entire family!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this annually for all of our family laptops. It keeps them all up to date with the latest software so they are ready for the school year. Competitive price, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Try it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Office ever! Easy to install! It's is tremendously awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wotks like a charm as always. I do miss being able to buy permanent copy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and all components work well. Defender is a great addition/ addition to the suite

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works on multiple computers

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the fact that it has an annual charge, but seems to work so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product, just extremely different from my 2007 version. Still learning how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I was glad I purchased it. Quality and functional, easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to go for a multi computer household

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to manage the installation of office when you have pc's, mac's, and portable devices in your household. Installs on all platforms for up to 5 different devices, and keeps managing your subscription an easy task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peezy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download to add devices etc.. Fast as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using MS Office for a long time and have never been dissatisfied with it. Easy download for all of my computers and devices. Up to 5 PCs or Macs AND up to 5 more devices really allows me to be connected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trying out the subscription for one year

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had Microsoft Office 2022 software installed onto my Mac Laptop but just wanted to give this a try. I wanted to update it so I’m just going to give this a year to try because this is a subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ramzi

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Berry Good service on line in the Best Buy Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 for Family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always used Microsoft 365 & need it as well as love it. I use to buy once and did not have to renew each year. Now that we have to pay for annual renewals, I bought family one vs individual one with my new computer to accommodate others in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT FAMILY 365

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The previous single version worked only in my laptop. With this version I can use and manage all my data in 3 computers. I have had no poblems and is easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to use Word, PowerPoint, Excel was vital for my granddaughters in their college work. It downloaded easily onto our MacBooks and works just fine, thank goodness.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy download and helped your granddaughters in college.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, it works perfect in my computer and cellphone

    I would recommend this to a friend