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Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 11,213 reviews
  • Rated 5 out of 5 stars

    MS 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine! Have been using product for many years without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Microsoft programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all of the programs that are availability from Microsoft, and that family members can use the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well pleased customer.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my software. The staff were very helpful and knowledgeable. The person that helped me made sure that I had exactly what I needed before I left the store. I felt good about purchasing the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Diwnload

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The download was simple and has worked well on computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestproduct

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best product everyone should install on their new laptop. You don't have to worry about any assignment you are required to complete. You have powerpoint, word, excel, publisher, and much more. Microsoft 365 Family is affordable and it's an easy install for the entire family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, the fact that I can share this subscription to multiple computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease between devises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using MS 365 on my iPad, phone and laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows product does what it's made for love how you can share with family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the ease of having my documents on all my electronic devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfiec

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to share with grandson for his schooling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a must have for computer and laptop users. It may be slightly pricey but you are getting your moneys worth since you are able to download the programs onto 5 devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal for Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can buy a one time installation of Office or use Office 365. If you have multiple PC, this is the way to go. You can use it for both tablets and PC up to 6 installations. It updates with all future changes. However, you have to renew each year. With the one time approach, it's good but is not updated and a good deal if you don't need the latest and greatest.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review with us. We're really glad that you are enjoying Office 365 Home and that it is meeting your needs. If you ever need anything you can reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    Microsoft has gone to a subscription model...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is the standard for basic office functioning in the PC arena and since Microsoft has gone to a subscription model with Office 365... it is what it is. Happy with the product... not happy with the model. I would much prefer to purchase it outright and own it rather than renting the ability to use the software I don't own. Can't have everything I suppose :-)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Doug, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 5 out of 5 stars

    Office, 365, same thing new title

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Office is the standard, mainly because so many companies use it, but it is matter of preference for personal use. The on line version will update automatically so watch out for changes in the top ribbon, they aren't always obvious at first glance and some features move around. Auto Renewal is a convenience. Shared with two others, so 6 is wasted. It would be better if you could choose the number and have a lower total price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy installation! Highly recommend for those with large family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never an issue with updating, easy to add to a computer, great deal as price keeps 6 computers with most up to date Microsoft Office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teaching Necessities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly switch between Office and Google Docs, depending on what I am doing when teaching. For me, the one thing that is always consistent and improving the most is Microsoft Office. I love the "Family" version because we can have one subscription for all the computers and family members we need in our household. I highly recommend to backup/sync all of your Office files and documents into OneDrive. The best part is we never have to worry about buying a new product every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 access tool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have endless possibilities with this new software tool. its ability to share between devices is smooth and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great one for the family with multiple computers. It's great one for money's worth. I only installed it on 3 computers, still its worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect fit for what I needed. I tend to get a new computer every couple of years, so a subscription was a much better solution to buying a licence that can only go on one computer.

    I would recommend this to a friend