Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 11,214 reviews
  • Rated 5 out of 5 stars

    MS 365 for Win 11 Home

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely pleased with this product in quality and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have, Microsoft 365 let you share with family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Easy purchase. Sucks we have to pay for this now lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobby w

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have Microsoft, for college freshman to achieve course work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price and ability to use it on up to five separate computers/device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product needed, easy to install, easy to use, good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Different but same

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different look but pretty much the same feeling as my last but much older version of office. Really enjoy the online sharing makes for smooth editing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If you need it..it's ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I needed it but we didn't even use it but Great if your family need it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One drive problems

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently, one of the big downfalls that occurred to me was Microsoft’s reluctance to wipe your (my) personal data completely from their servers, I tried to tell customer support several separate times to remove my data from OneDrive and Microsoft servers, but it still never happened, but everything else was good when I used it. Excel, word, and PowerPoint are all easy to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to put this on my grandkids tablet the school was given them a mac book and they run out.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are helping your grand-kids with school by gifting them Microsoft 365 Family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was simple. Lots of features to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best way to use Office.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You always have the latest version of Office at an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy I got this. Will be able to share this with a family member. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised it was touchscreen

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school and I was so excited to start. Love the touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and will keep me on the most recent version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is amazing. So far I’m incredibly impressed! If that change, I’ll be back with another view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you're going to get Office 365, get this.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great price, when bundled, for a 15 month subscription. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OFFICE Suite

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the microsoft office suite...what more can be siad?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great produce to have it allow me get all my personal and business done efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works as stated - and it is MS Office.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After upgrading some of the hardware in my office, it seemed that the old MS Office was not going to work, so I needed the upgrade to the latest, and it now seems everything is a yearly subscription, so with some rewards and discounts, I upgraded with this product. Works fine. Just wish they would stop sending me Geek Squad notices that they could install it for me.

    I would recommend this to a friend