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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 11,214 reviews
  • Rated 5 out of 5 stars

    Frank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system, easy to operate. Was delivered on time no damage to equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, but must renew annually just to have WORD for letters and etc. Prior programs for WORD was a one time purchase to load on computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok not the greatest. I thought it was install but wasn’t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this version of office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version is compatible with my Mac and is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the monthly online subscription Microsoft offers if you have multiple computers at home, school and your side business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good program but a little expensive too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need MS Office for the Windows 10 laptop so I got this Office. It is fine but I would have been happier with a owned version, I am not a fan of the yearly fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, this item has all of the programs that I need to complete my work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slightly complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product but can be slightly complicated when trying to share with another person. It kept giving them problems and uninstalling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and updates regularly throughout the year. well worth the price and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for up to 6 family members, plus you get 15 months instead of 12.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this package. I am able to share with the kids so they can have the tools they need for school.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are able to share your Microsoft 365 Family subscription.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    User Friendly with Great Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, it's Office 365. I like the annual subscription service that way it keeps Office up to date. My purchase was the Office 365 allowing up to 5 devices to be used with 1 account. I use my personal computer, phone, and iPad. Works great on all devices and it was discounted $20.00 through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and all the futures are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service and i like microsoft 365 family. It works great. and i will recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase but in 2020/21 does one need office or should I have used Google Docs instead??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always liked the MS Suite. I have been using them for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is by far the best tools for any business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay more monthly fee :(

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical monthly subscription. I hate how MS has gone this way but it is what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone on track

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase the whole family is using it !!! thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Office 356 home edition is great because I can install Microsoft across all my computers but it also has the online storage. The cloud storage from Microsoft is the best deal at 6TB. The drawbacks are it doesn't work with my iCloud stuff but for important documents I would trust Microsoft over third party companies.

    I would recommend this to a friend