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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 11,214 reviews
  • Rated 5 out of 5 stars

    This product looks to be very convenient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was most helpful to me and my family. I was able to share this with my family. I will use most of the tools provided in this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessary product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Office suite is excellent. A lease for multiple computers is good deal, although I would probably buy Office outright for only 1 or 2 computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes this is the best way to go instead of buying a standalone product which gets outdated with time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office subscriptions is the way to go

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like that I can download both MacOS version and Windows because I have both platforms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is good tool for family use but should be subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALL IN ONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home,work, or school organization. Loveit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go wrong

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is now a leader in its terrain and you can never go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy on stop purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is for the same rice with Microsoft offer so it's a no brainer buying it at one-stop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple devices and this product is a great value. Easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Microsoft Office for a long time. The subscription is a great idea. The latest revisions are passed on with reasonable costs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still warming up to this new format

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm old-school: I like having everything saved locally. I like the idea of having access from anywhere, though, to my documents. NOTE: I had challenges closing the application once...and it's a new pc, so I don't know what that was. Perhaps you're not supposed to leave it open for an extended period of time. Otherwise, I'm pleased.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad you are enjoying your copy of Office 365 so far. We just wanted to make sure you knew that you can save all your documents locally. When you go to save your document just select This PC in other locations when you are choosing where to save it.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Phones were easy to set up, and worked great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed multiple phones. These worked out perfectly. The color compliments my decor in every room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to call Microsoft for instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time getting it on all my instruments but finally got it up and working after talking to Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office for Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and may be used on 5 devices! Good savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that this can be shared with several family members. It makes it very economical.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for all of my family's needs when we work on things

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review - Microsoft 365 family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it doesnt work with the laptop i bought at best buy which i sent back to the philippines

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Windows office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just downloaded this feature and haven't used it very much yet but it was easy to download.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 works great. the new update help with my work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a 365 Microsoft family card for my laptop and phone

    I would recommend this to a friend