4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 11,214 reviews
  • Rated 4 out of 5 stars

    Bundle Item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got Microsoft Office 365 Home for $20 off w/ purchase of HP laptop. Great deal for this necessary item. So far I haven't had any problems w/ this software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for family

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather than buying individual subscriptions, we chose the family package. Happy with the purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rocky,

      Thanks for the review. We're glad to hear that Microsoft 365 Family is fitting your needs. We love that you can share the subscription.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft office

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software to download and use for family if you need Microsoft office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family (Up to 6 People) - Convenience for everyone at home (work and school).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy instructions to install reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Family Package was gifted to me from another purchase I made here on Best Buy! I have been a Microsoft user for over 20 years and this package continues to exceed my high expectations! Was super easy to download to my laptop! Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Download

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to download and install and a fair price too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit confusing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great program but it is a bit confusing if you've never used it before. I was used to the student office program so it took some time to acclimate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on PC as well as Mac. Updates frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office for the Cloud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the online storage. Great for helping my family get organized. All the functionality seems to be there. I have to explore more to see if there's new features. So far, so good. Bought the five-user pack so that I can get everyone upgraded. We'll see how the subscription updates work, but I like the functionality of the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with my new laptop and I use almost all the programs regularly with no problems. The multi-user works great on my smartphone too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with Office 365 Home. Bought this particular one because we would be loading it to 2 laptops and a business computer. Although as my son says you can use Google Docs. Can't be bothered with transferring back and forh, I'm all for a 1 step program. And this lets me continue doing my work on our new laptop and office pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business + Microsoft = Results

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft products in my businesses for years. Critical building block and incredibly powerful. Highly recommend the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Digital product arrived late

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital product arrived late. I’m not a big fan of being forced to have everything on the cloud I’m having to use Microsoft apps on a computer I much prefer the earlier versions were the program was installed on your hard drive. For some reason during the first few weeks I was repeatedly asked to login on the same computer which was extremely annoying and counterproductive

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're sorry to hear about your initial experience with Microsoft 365. If you have any issues in the future please reach out to our Customer Support Team for help here: https://support.microsoft.com/en-us/contactus/.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Office software for every tech device!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great that you an now use office on your iPhones and iPad...makes it super convenient if your on the go traveling and don't have a laptop with you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 speaks for itself. Fully operational. All business needs can be accomplished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office enough for a family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time purchasing this product. It meets my school needs and personal needs. Offers enough coverage for several electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digital version

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm going to base this review on the fact that I recieved this digital product as a free bonus for purchasing a $ 1200 cell phone (which still has yet to arrive). I recieved the codes and download links right after my purchase. I have not used the codes yet because I'm afraid if my phone order gets cancelled then they will back charge me. If you cannot afford the program and your business or school does not offer a discount to make it worth purchasing, then there is a free online version that has a cloud type storage attached to it. Owning a copy would have made my work go faster, but the online version works just as well and is accessible by many other devices. 5 stars for quick delivery and accurate codes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bundled price for 5 users is attractive and the product is highly functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects 6 family mem er computer items. for 24 months

    I would recommend this to a friend