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Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 11,213 reviews
  • Rated 5 out of 5 stars

    office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the new family plan, has extra needed storage for each person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving work with this.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By purchasing this product, I access to whole tools with the package and made my work easier. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheerful exchange

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to cancel our long standing 365 package due to email changes. The store cheerfully refunded my package and reissued a new package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to get started. No complications with ease of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good software, great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, having the product is a must. Best Buy's support in buying and renewal was fantastic, especially as I was travelling abroad at the time of placing the order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is very compatible with my computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the family, can use on multiple devices and everyone has 1tb of on line storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Serves multiple units. Easy to setup with new or renewing old certificate.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Better than google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has its moments of silliness, as with all MS products, but overall, better than Google crap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good programs. Love the family version. Do not like the subscription part and wish it came with adobe acrobat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, but makes my Mac a tad slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the Microsoft Office on my Mac. The software is very good and works exactly like it would on a PC. No complaints on that department. Here is the issue: I have some other software on my computer, mainly design stuff, illustrator, photoshop, cinema 4d, etc., which is already a load on it, so when I installed the MO the poor guy just gave up and got unusually slow for a Mac; not PC ridiculously, annoyingly, stupid slow; just Mac slow, which is not a big issue but it can be a pain under some circumstances. It is a great product which can be installed on your iphone, ipad, etc. Love it and would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Office 365 since it first started and I still use it daily. I always buy a new code before my subscription expires since the codes are always cheaper than the automatic renewal price. However, something changed with the subscriptions in 2020 and I can't active this code until the current subscription actually expires. So please keep in mind that if you have a current subscription that you may not be able to use this code until the current subscription expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jimbo beard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to setup and use with an added advantage of being able to run on multiple platforms for 5 other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. I have my whole family using this software and the best part is 1 price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable value and my mom loaded it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mom and she was able to load and set it up herself without issue. This is an unbelievable value!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent buy for the whole family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with a new laptop and not only useful for it, but for our other devices as well. Lots of great features.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Todd,

      Thanks for the review. We appreciate the kind words and are happy to hear you're enjoying all the features in Microsoft 365 Family.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    great software suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What could be better than up-to-date software for almost all my basic computing needs. And I can install it on up to 10 devices for 1 annual fee that's less than netflix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it before

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased before for another laptop. Thence, this was part of the bundle purchased together with PC 11.5, that I have returned for a refund. The HP product bought around one month ago and was told I would get a refund for everything but this item and Webroot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is a very good program. Outlook, word, excel and power point all work great and are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It's been a while since I used this programs and wow what a change. I like how easy is to use

    I would recommend this to a friend