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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 11,214 reviews
  • Rated 4 out of 5 stars

    East to sign up for easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very easy to use program as the Office products all come pre-loaded on most computers so all you have to do is activate it. Although it's a good deal for a yearly fee I'm not crazy about the fact that you have to pay each year as it probably adds up over time and will eventually surpass the price of buying a standalone Microsoft Office Suite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, I think the product works fine. I've heard there are limitations in comparison to the other version, but I have not found that to be the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking for good deal of MS Office and BB had the best deal, instant easy download

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect office programs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is necessary for day to day computer work! Live the new and improved office programs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and I love how I can use it on my Mac and iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This’d what needed and expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets my requirements. The office package. I appreciated the help the young man gave me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good office suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues downloading this. If I didn’t buy in store I would have just bought online. Which ever way was ok with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features and ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use on up to 5 pc or Mac devices, tablets and phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great batteries for my cameras, they really do last even with my camera always going off and being triggered by movement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does exactly what you need it to!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. would definitely recommend purchased for everyone one of my devices.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Linda,

      It makes us really happy to hear that you're recommending 365 Family!

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    ProTech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my tech is protected and my sons too, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone enjoys having their own account to work from and very helpful for coursework

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy with office but I did have just a small issue with this. I sent 2 emails for there to be able to load this and neither email worked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package was so easy to install and the upgraded features a great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Price and Convenient to Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my laptop purchase. It works fine, and was very convenient to purchase at the same time as the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Continuously Updated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The advantage of buying the 365 subscription versus a standard Office install is the ongoing updates you receive to the software, constantly keeping you up-to-date. This package allows you up to 5 installations per purchase, which is usually more than enough to cover all of your devices in the house. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Office for many generations and I love the enhancements and the new version as well. It has been working really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using all the Microsoft office products! I can get so creative!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're excited to hear your new Microsoft 365 Family subscription has helped your creative expression! No matter the task at hand, you can be sure you've got the tools you need to achieve your goals. We're happy you're enjoying your time with your new suite! Thank you for sharing your thoughts with the community, we appreciate it. We're glad you're pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 3 out of 5 stars

    MS 365 / Windows 11

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coupled with Windows 11, I found this software to be clumsy and not user friendly. I was much happier with Windows 10 and office 2010. Windows 11 is especially irritating, commonly used commands are hidden under layers of screens you have to sift through to find needed command action.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal for those with multiple devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle-free install. Satisfies all my office needs on my multiple devices.

    I would recommend this to a friend