4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 11,214 reviews
  • Rated 4 out of 5 stars

    Working This Win 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like most about Windows 365 is the flexibility of installing it on multiple platforms. The annual renewal was a bit problematic on my Apple systems with the installed version of Microsoft already onboard. Have to really work at the installation whenever it’s time for the annual RENEWAL! Renewals are no fun for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this 5 user Office 365 for my 3 grand kids and myself to use. My grand kids use it for school, they are all in high school. I use it for work at home. My son uses it as a truck driver. He likes Excel for totaling all his fuel cost, and miles traveled. Very good product, we have had no problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program for all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to anyone that wants a good processing program. I use the excell program all the time. I have used microsoft office for many years now and will continue doing so. I can not live without it. I recommend you go out and buy it right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Subscription model for the Office Suite has allowed me to save money by paying only when I need to. I used to buy the Office Package at full price every 4 years but now it is more affordable and can be used on a reasonable amount of windows devices. Must have for those who use it for productivity either for school or work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade my single use license from Amazon. Asked Best Buy to cancel my single user license. But Best Buy made cancellation at end of month. So I learned that I could not install using the same email as you can only have 1 license per an email address. I wanted to keep the same email as it's how you log onto your One Drive, and I bought the new license to share with family and they needed it now. Microsoft said they'd help me set up on a "temporary" email and when Best Buy released the original email they'd help me to transfer from temp to original email. Except they lied. When I returned to transfer to my original email they said we can't do that. And sent me to Amazon. Amazon said they cannot make that kind of change only Microsoft could They offered to contact Microsoft and help me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am happy so far with this plan. I still have a couple to add to this but will do soon.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are happy with Microsoft 365 Family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    MS 365

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is needed for new laptop Love the multi license for family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outlook for emails

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love used office 365 at work and now at home and easy install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    O365 Sub

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a renewal for my O365 sub. Great price from BBY! Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great for being able to work on multiple devices and cross platform and not have to worry about changes in my documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new Surface Pro Laptop during Covid 19 epidemic. Best Buy was great to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great update

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the new update Microsoft 365 family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install. Works as advertized.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed Office 365 on my new Windows 10 laptop. It allows me to open, modify or create files across my home network with my desktop PC that houses all my files. I have used Excel and Word so far with no issues. I fully expect the other components to work as well. It has also worked well with files in OneDrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and customer service was exceptional. I will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software package for short term need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While purchasing two laptops for my college and middle school children and realizing that I will most likely upgrade my desktop within the next year, Microsoft Office 365 seemed to meet my needs for multiple computer coverage at a reasonable price. This met my immediate need without figuring I will have to re-visit the same issue again later this year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 is better now

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always a good product great for me and my wife excel and word are better than others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slightly challenging to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to install this on a second device, a Surface, that had an expired subscription. As of today, it is not installed! Ugh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you need

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, they have so many templates to chose for whatever your trying to do

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family has everything you need.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Office 2022

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and easy transition from old office to this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for students and for this mom’s business :)

    I would recommend this to a friend