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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 11,214 reviews
  • Rated 5 out of 5 stars

    Best Investment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best offer available. This was a great investment for both me and my family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, decent price, easy to install and get up and running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a renewal of an existing subscription, which I was able to have tacked on to what I have now, so that the expiration is 17 months away. I use Outlook daily, Excel on a regular basis, Word on many occasions, and am considering how to better use One Drive. I have used these programs for decades, and am quite satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a great program and am glad to have it running on all my hardware. Thanks for the help installing it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good programs but confusing payment and setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The programs Excel Word are excellent however difficult to set up and confusing payment. I would rater own the program than have another subscription service to track.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft at it's best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second year we are continuing with Microsoft. Love the office updates and onedrive access. Perfect for multiple users!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get for my family as we need to do office work and school work

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      It's great to hear that you love 365! We're excited to be able to help your family with both types of work.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Productivity

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product to use with doing a lot of personal, business and other stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for the software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to renew my subscription, I received a great price for being a best buy member.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is exactly as we expected it to be, was a little difficult to locate the item in the store for purchase, but other than that no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, best and fast service, thank you very much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Toby's review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning nuances. Seems transparent enough. A step down from PRO. I will adjust...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT OFFICE 365

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I USE THIS EVERY YEAR TO MY BILLING FOR EXCEL, EVERYBODY SHOULD HAVE THIS

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for the strong recommendation for 365 Family, Eric! We're really glad that you're able to sync up your billing with us.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Microsoft Office Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft office. I use it everyday at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeschool Necessity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Easy digital installation. Great for all our kiddos homeschool needs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad Microsoft 365 Family is what you needed to get homeschooling off to a good start.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the six users on this one - Can't beat the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the family.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out great for the family with two sons in college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you're in school!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Submitting coursework on a Mac can be difficult at times when professors use Microsoft Word. After buying this product, I no longer have to stress out about compatibility issues. This version of Microsoft Excel does not have the Analysis Toolpak, which is a necessity for some statistics classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works out great for me and my family! Everyone gets to use great buy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      It's great to know that your family is enjoying Microsoft 365! We're glad that you all have been able to share in the excitement.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting familiar with this product, however I have the time.

    I would recommend this to a friend