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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 11,214 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price through Best Buy I don't like having to be forced to use the cloud all the time but the program is fine and works mostly as it should

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Home, good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 Home, easy to install and user friendly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install easy purchase would buy again later

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new software. The only thing I don't like is the amount of time to load on both computers one being brand new Windows 10 machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with updating my laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Representative made it simple to update my laptop without over selling me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for family of 5. My family is able to use this bundle deal! I recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Lenovo Yoga

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new lenovo Yoga 7i. It is superlight, convenient, and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being about to access the latest tool at anytime, plus I can share it will my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for the 5 user access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided on the 5 user access due to number of computers in the house and this was the best deal for the product that I could find

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How could you every say no to what this includes? 1TB of backup, perfect for everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for multiple users

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for multiple users. I like that it’s auto renewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy every morning I open my apps it’s awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional looking docs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office products rock. I would be lost without its functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bfbdgf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bvcvcvbnvnhfc xcvdv vdvfvxcv sdvv csdfvvff cvfdfv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deal. Didn't want to pay every year, but having the ability to have the latest version of office and share it with family is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d rather have the physical copy. I understand it why but I prefer the old school way.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Subscription

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good subscription for the family. It is a little pricey for just one year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth for my 5 pcs with $100 for my whole family..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not be happier!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the backup hard drive and the customer service.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad you're pleased with your purchase! We're designed your new Microsoft 365 Family subscription to be a beneficial addition to any modern workspace, and are happy to hear you've been enjoying the full experience it hosts. Thank you for taking a minute to share your thoughts with the community! We appreciate your insight.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 3 out of 5 stars

    Not a fan of the annual subscription renewal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remember when you didn't have to renew a membership or subscription for Microsoft products? I do. This new business model requiring annual renewal is brilliant from a cash flow standpoint but frustrating as a consumer. No complaints on Word, Excel, or PowerPoint. Pricing could stand to be cheaper by $10 to $20.

    No, I would not recommend this to a friend