4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 11,214 reviews
  • Rated 4 out of 5 stars

    Slow to start but after updates got faster

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow to start but after updates got faster. Like the updates as I was using Office 2011 before

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with new computers. Still sort of like the older versions better but it is still user-friendly and I can put it on several devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Janet

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updating to Microsoft 365 Family a good move for me to use in my small office.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Henrietta,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is a good option for your small office.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    The family is backed up in the cloud ☁️

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are you kidding me..the whole family can be included in this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs Up Deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for a family, with different computers..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful staff - great over the phone help with questions - geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Office

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and price considering family members that are in college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it was fine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent price, wasn't too bad to install once you have an outlook.com email address set up for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t know what title you are wanting

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was good employees were knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you have multiple computers on your network

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hard to install, Had to get the Geek Squad to remove and old program and install the new one. So far haven't had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the programs are here. Nicely revised and still as useful. I love getting new templates and designs with each version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an updated version to do all the normal things regarding documents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this idea of simply upgrading for all of my computers. I will be keeping my subscription for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    georgealex

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for anyone needing an effective email brouser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and this is my renewal purchase. It allows you to keep the current versions of all these Office applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The decision was to get Microsoft office and pay the full price at one time or get Microsoft 365 and be sure to share it with my family and renew it annually. The idea of keeping my information in the cloud and not having to store it on my computer help me make the decision.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you are enjoying Office 365 Home and that the 1TB or OneDrive cloud storage. Its one of our favorite features too.

      Have a great one,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Microsoft office is the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software. I love the online save. No need for USB drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to install on all computers.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone uses Microsoft Office. Small wonder. I had a hard time opening emails attachments until I purchased this program. One word of caution, when I started the installation process, a box popped up asking me to call this number for help. It was a scam. I checked on line and other customers had the same problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential purchase for work and my children school homework and school activities.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Castille,

      We're so glad Microsoft 365 Family is meeting all your work and school needs. Thanks for the review!

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft