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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 11,214 reviews
  • Rated 4 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased this subscription many times and have never had any issues! My daughter attends college and needed to have Microsoft office on hand plus she can utilize it on many computers! So happy we purchased the office 365 home plus she was able to get a discount for being a student

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lisa,

      Thanks for sharing your review. We're glad Office is helping your daughter in college. If either of you need help you can reach out to our Customer Support Team: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    tripod

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont know what this is so i cant say to much about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good software package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used MS Office since the 90's. It took me awhile to come to terms with a subscription vs. "buying" Office. What you by is a license to use on one device. It is not like buying a tool you can use anywhere. Buying 365 Home gives you 6 licenses and is always up to date with any new version..

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad you are liking your Office 365 Subscription. Don't forget to take advantage of your 1TB of OneDrive cloud storage.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    I wish it were still 2011...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is engrained at this point. The upgrade to subscription is terrible. Some trial and error in getting accustomed to the tweaks to the standard procedure. And be prepared to wipe your entire hard drive to download- moves from a few hundred MB for all of Office to 1-2 GB PER application.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good overall product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the price was not annual but a better price structure for a fixed price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have loaded on two machines so far ... don't really like yet another Account and password overlay over a SW package ... more intrusion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Finally Has A Good Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like 365 very much. For a small fee once a year my office is updated all the time. I even get all office has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the 365 portfolio of apps has met my needs with little familiarization required. My concern is that I will have to renew the subscription every year at prices that are now unknown. We'll see, if this is a better option than purchasing the Office suite on CDs. I have not, yet, installed 365 on my other PCs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has become a necessary product for everyday use. My only complaint is that I wish we could permanently buy the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product to buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the flexibility to use on multiple computers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My note is easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung note is top of the line. The screen is the right size easy to read. Easy to work with. Doing things a Like down loading aps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 Family - Great for multiple devices/users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to our 365 Personal. Works on our Chomebook too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My recent software purchase was easy and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quik reaction and response to my questions. Thanks JMB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really did need this to upload business files easier, it works like a charm!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% RECOMMEND

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PRODUCT, SUPER BEAUTIFUL, 100% RECOMMENDED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easily loaded onto my computer. If you load it onto another family member's computer it has to be under the same microsoft account so it tracks all 5 PC's. I basically got this because it receives updated versions free and I love the cloud storage so I can back-up important pictures and videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to be a member

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always satisfied with your service in both purchase and assistance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little trouble

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great program. Needed help on my other laptop. Took it to the store. Great techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 family

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t woot figured out how to share with family yet

    I would recommend this to a friend