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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 11,214 reviews
  • Rated 5 out of 5 stars

    Everything that I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need in an office app. I can use so many different systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always appreciate Microsoft for the tools of success.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jack,

      No matter the task at hand, your new Microsoft 365 Family subscription has been designed to offer you the tools and features necessary to accomplish your goals. We're thrilled you have found it to suit the needs of your modern workspace! Thank you for taking a minute to share your thoughts with us, we appreciate it. We're happy you are pleased with your purchase!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for my wife and transferred documents seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one - so worth it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever, so easy to install and use. Great value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still a little concerned about using 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not comfortable about using this version of Office rather than a fully installed version. But we are giving it a try.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great except for annual fees

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never found the need for having to pay annual subscription fees. Prefer the lifetime product purchases where you only pay one-time. Subscription fees for update support is not compelling for the home user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for multiple devices and family members.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a expert when it comes to products like this.I needed a friend to install this on my new apple ipad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Great we can share as a family! Great price too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the multiple computer uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that it can be used on multiple computers but wished it converted old docs easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like this product. It is very useful, in that it provides Word which is very dependable for typing documents and keeping records. I have used powerpoint in the past and it is great. The Microsoft team must surely be happy with this piece of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to provide Microsoft Office for my family and manage them.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Gina,

      We're glad to hear that Microsoft 365 Family is working well for you. Thanks for sharing your review.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365 family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functionality. Office gets better and better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use Microsoft Office for years and will use in the future good item

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We love hearing from fans. We're glad you are enjoying Office 365 Home.

      Have a great one,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Delivery. Wonderful help thru chat. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Home Subscription fits the bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In starting up a small business, all the components of Office are the base building blocks for getting things done efficiently. I'm using Word for business cards and letterhead, Excel for data, charts and accounting, Outlook for email and To Do lists and OneNote for organizing my thoughts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting used to it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't be using it daily until I leave to travel for work. Looking forward to it as I've used it at other jobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ink Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yhis is the best ink that I have ever bought much better ythan HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all my comouters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 5 computers and glad that I can buy something in one package.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    club stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are just a small club, but having access to different files is great.

    I would recommend this to a friend