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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 11,214 reviews
  • Rated 4 out of 5 stars

    Everything you need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not a fan of 1-year subscriptions (that's why it's 4 instead of 5 stars), but Microsoft is the best and it was easy to install. Only problem is that I purchased 3 years at once, installed just the first year, but then kept getting reminders from the Geek Squad that I needed to install the others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t work without one and perfect for multiple users at the same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Office365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Office 365 is working very well. Microsoft okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teacher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the service and it has been very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoftfamily

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The applications are perfect for family use with room to grow!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have for families

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love how you can use for up to 5 computers! best buy price compared Costco's price and it was a great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so excited about this tv works great , fit exactly as they promised

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product upgrades ok. Would prefer not changing basis operational format si that one does not have to learn the new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I finally converted from buying Microsoft Office outright to the subscription version. I share this subscription with my husband. The best benefit is the 1 terabyte of free storage that comes with Office 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office suite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to load on the grandkids laptops for remote learning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to keep your Microsoft 365 family happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More safe against identity theft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it because it’s a family packet for all our devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it a lot. The family version allows all of us to use it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is working well for your whole family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Not much on reviews to pick from

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too happy with the annual 'upgrade' fee, but the only game in town since Apple will not have their own software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office Family Home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super affordable way to be more productive at home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for family use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for multiple users! All the tools are here and ready to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you love being able to share your subscription.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Microsoft Office products for a long time, as of today hasn't seen mayor changes. Works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Setup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program was easy to load and setup. The response rate is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to move to the subscription version of Office due to my former use of the full product in the past. This product gives you the same features and functions, only for multiple PC's and although you have to renew it each year, you are assured of keeping the product up-to-date.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is still Microsoft office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd say it's nothing special but is a familiar Office that we're all used and really don't have many options. Most annoying thing about the program is the new cloud storage option. Mine gets the annoying 'couldn't save to cloud' or something similar to that constantly. I'm always having to save to hard-drive and 'hope' that it syncs when connected (which is all the time at home). Just a little annoying.

    I would recommend this to a friend