Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 11,213 reviews
  • Rated 5 out of 5 stars

    Not needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this software because I was not sure if my current subscription of Microsoft 365 would transfer to my new computer. It did so I reached out to Best Buy, and they credited my order for the software purchased. Easy process and handled well by customer service. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to purchase & good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase of item was smooth and easy. Product preformed as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am expressed how smooth my computer works. I am equally expressed with the geek squads help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharing is caring

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great discount on the subscription when I bought a new computer and was able to tack it on to my existing account. Now my kids and I have the package for another 18 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my second purchase for this item.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this yearly for my household. It is more economical and convenient to buy this kind of subscription since I can install it on my macbook, iphone, ipad, and my other laptop rather than buying the one-time office version for each of my equipment. This way I get also the latest version of microsoft office, due to the unlimited updates or downloads for the whole year/365 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Microsoft subscription

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Microsoft subscription. I just wish they would offer special prices for renewals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from Microsoft Office 2010

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Microsoft Office for many years now, and have always been very satisficed. So far switching from Microsoft Office 310 to Microsoft 365 appears to be very easy, with no request to update a prior document to a new version, which is good. I'm looking forward to exploring potential new features, which I assume there are some! I do hope there's a one time purchase option, and not just the annual renewal option!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy for the Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems Microsoft has woke up to the Gillete methodology of selling. Make a good price for the initial purchase and then sell more blades or renewals be it annually or weekly. I have used office products for many years and got into trouble for using a non-supported version Office 2003 Professional. Just happy I had Carbonite to back 12 years of files. Now using Office 2013 or Office 365 as this is called. Have it on all my computers. Will not update to Win 10 without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Microsoft 360 worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Family Microsoft 360 is best for our family who’s been using apple products. You can have multiple accounts and share your account to your family. Everyone can use the apps freely whenever they need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely Satisfying Results

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection, functions and easy to install. Purchased a Mac and received the best results after installing this function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK everything

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all good, work perfectly fine as it must be ok at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome subscription

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great value for the money! I typically buy the individual subscription but it made more sense to get the Family subscription with multiple users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WAY TO PURCHASE MICROSOFT OFFICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an Administrative Professional for many years, I have used Microsoft Office in my office, and also at home in my personal life. I have purchased Office 365 for several years since I bought a laptop. I like the availability to use my purchase on five different computers and five support devices such as my Android cell phone and tablet. Office 365 is always up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family is a Winner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Office 365 Family is a great deal. Allowing the download to up to 6 devices is very convenient. Even if later a new computer is purchased, the download is available if not all 6 were used. Highly recommended for family use, especially with college age children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for work. I like that I can use on all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought to upgrade from a personal 365 plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade my personal 365 to a family 365 easy to easily download

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected from Microsoft Office. The option to add it to multiple computers and tablets is helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Redeem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and fast and easy redeem. We enjoy buy in Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the fact that Microsoft makes you pay for 365 when I used to be free. Too expensive to have to renew each year. Very disappointed,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Family 365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well put together program . Easy to use. Available for many devices.

    I would recommend this to a friend