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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11215 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 11,215 reviews
  • Rated 5 out of 5 stars

    Best option for families

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With licenses for 5 computers, 1 TB of cloud storage and a bonus 60 minutes of SkypeOut for each user, this is an ideal option for a family, especially with students away from home. One purchase covers everyone at once.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    adequate for my use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will allow me to continue my small business. I need the programs to be able to provide documents for my customers. It will allow me to spell check and save templates which will save time. I am familiar with this program from past but it is better than previous

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A requirement for business; not perfect with Macs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to get away from Office products in the business world. And, it's annoying that the software has moved to an expensive annual subscription. However, it's a necessary evil for now. The Mac office version is OK. It gets the job done. I've found there are a few glitches, particularly with Outlook and PowerPoint, that don't make it 100% functional. And, I've read that these are uniquely Mac problems. Not to mention that Microsoft is often delayed in updating its software to match the newest iOS. So, if you're rolling over to a whole new Mac OS, I'd wait a few months to give Microsoft a chance to catch up. Otherwise, you may run into some serious glitches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought buying the software would be better but so far so good. Love the automatic updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When you have kids, you need it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in the family is going to use it and it’s unique

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had purchased this sooner. Has many options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product suits our families computer requirements.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Raymond,

      We appreciate your review. We're glad to hear that Microsoft 365 Family meets your needs.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few issues with new format and adapting my habits to the formatting, learning to navigate the programs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value but heavy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality screen. Quite fast. Quite heavy though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to be able to have product load on many computers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    must have for computer use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still havent decided if 365 is the way to go or not. Just know you need office if you have a computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but annoying update.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but annoying update.I love the program but I just do not like the updates that have come with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for families

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a much needed tool for anyone with a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digital is always better!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My digital download came very quickly and works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used the program yet! Will be learning in May

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're very excited to have you on the team, Cheryl! Check out some great resources from our Support page to help you with your education: https://support.microsoft.com/en-us/microsoft-365

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Multiple users

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home or small business. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft office

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Microsoft office religiously for personal and business uses. The fact that my latest office software was no longer updating is a little frustrating, but I do like how this package came with online access as well as cloud storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Read my question

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not know how to access the product. Please advise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the office subscription mostly for the 1tb of one drive storage, word, and excel. The one drive is convenient way to share lots of photos and movies with my family. Its also a life saver for backing up important documents and files. Awhile back I had to take in my car to get fixed and I needed a loaner. In order to get the loaner I had to provide some insurance information. For some reason the app wasn't working but I was able to access a saved copy of my insurance information on my one drive. If it wasn't for one drive I would have been out of a car for a couple months. As far as I can tell ms365 has paid off for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value - 5 pc's & 5 tablets. Installation a slow go with wifi, much quicker hardwired.

    I would recommend this to a friend