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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11215 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 11,215 reviews
  • Rated 4 out of 5 stars

    The Best Office Software Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This office suite with its upgrades is exceptional. Deserves 5 stars were it not for the annual fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the annual edition at Best Buy instead of auto renewal because you can install software up to 5 devices. After a year we had replaced 3 of these devices. I also like to get credit for all purchases through Best Buy

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jesse,

      Thanks for sharing your review. We're glad to hear that you are enjoying Office 365 Home and it's ability to be shared with others and be installed on multiple devices. We love those features too.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 4 out of 5 stars

    Office

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter who is off to college next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish that when you by for five computers its not all tied back to one email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yesssss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t have a laptop and not have Microsoft office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft's software-as-a-service is served at a reasonable price for Office 365, giving you the latest and greatest and allowing you to share with your family.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggled to install the product, until contacting tech support. I have your updated product on three computers for now, and am happy so far. No doubt this will improve as time goes on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program for family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good because everyone has there iwn one drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, not sure about the outlook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still has to work on setting up outlook. Will see if there is an online support or something similar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to be able to use when working from home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for our needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is going to college and he needs this for his lab top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with the new PC as it is a must have for working from home and school work etc. For just a few more $$ the 6 person subscription benefits the whole family. Very happy with the easy install and sharing feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is a great way to get Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to use it on my Mac, PC, iPad, and my wife's Surface. Love having Office tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 in 1 package for Dell computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Primary use is ledger account management of Excel. Word is also nice document utility. Used previous version Works on Windows Vista and Windows 7 throught Windows 10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's office. Can't live with it. Can't live without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and great picture quality ! Well worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and the capabilities it offers!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you love Microsoft 365.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    more control from best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More control buying from best buy as opposed to buying online that makes you auto-renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having access to all the programs even though it is for only a year. I bought the 5 programs because I need it for two, but I gave the others to my family members. I thought the price was ok for what I got, and Best Buy gave me a good deal on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lot like office 7 and easy for me to adjust to. Like that it has good templates

    I would recommend this to a friend