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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11215 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 11,215 reviews
  • Rated 4 out of 5 stars

    Overall fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to switch to the newest version, but the adjustment wasn't as difficult as I had heard. Still not sure about the new browser "Microsoft Edge." Other tried and true Microsoft products- Excel, Outlook, Word- take a little adjusting to find things in menus.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    This really helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really helps with office duties especially when someone is used to Microsoft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can not go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Office released. The use of 1TB of online storage is a great bonus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for all of the uses I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again I need a quick review on how to navigate this product as well. For now I am "feeling" around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love OneNote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love OneNote for sharing files! It keeps everything I need in separate files so I'm organized!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great if you have many devices, just keep in mind you have to renew every year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to download on phone, tablet, and PC. Easy to share files between devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Microsoft Office - Needn't Say Much More

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office. Besides your operating system and probably anti-virus software, it's essential for anyone with a computer these days. Who can get by without Word, Excel, and in some cases PowerPoint. I know some people access those programs through Google Docs. Personally, I find Google Docs to be one of the worst programs ever made. Difficult to print from and difficult to share. I like having these programs resident on my machine. I understand if your subscription is web based, you might not have access to these essential programs if you don't have access to the internet. (I don't know that for sure, but I was told that.) This particular subscription was discounted with my purchase of a computer, and I bought 2 systems (for 2 nieces) so this version, which allows installation on up to 5 systems, covered both of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    office product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a office stuff, just buy it when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 was purchased for my son for a Xmas grad present and he is loving it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A pain to get on the additional devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problems loading this on the first device, but had trouble getting it on the second device. Haven't put it on other devices yet and don't look forward to that process. Had to chat with the Geek squad to get this working. They were helpful, but it was a pain.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We wanted to let you know that you can find the steps on how to install Microsoft 365 on additional devices here: https://aka.ms/AA4rq32.

      Unlike the first installation where you redeem the product key to your Microsoft Account. All installations after that are done by logging into your Microsoft Account on the new device and starting the installation from there.

      Hope that helps,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This products provides you with several options for the various different documents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great savings! I don't have to worry about renewing the software every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost as important as the computer itself! everybody uses Microsoft Word these days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used theOffice suite of products for many years. This product meets my expectations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive, but OK.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family 365 probably is more affordable than the perpetual license, especially if you wanna have an up-to-date MS Office experience, and share the subscription with up to 6 people But if you think the perpetual license is your thing, by all means, get Office 2021. In my opinion, the perpetual license makes more sense if you don't really care for the new features and only want to upgrade your Office in 10-12 years. There are always free Office suites, you can get if you don't like spending money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product! Quick an reliable.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended and gives a subscription to plenty of devices. Though these months are going to be used up I am more then willing to buy a version that lasts forever the next go around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, have used it many times, very happy, will continue to use this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ComputerGeek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was not easy to install on the computer even when the old account was logged out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    probably worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    probably worth the cost, however discouraged by dominance of product

    I would recommend this to a friend