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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11215 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 11,215 reviews
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it help us with a better way of doing thing on the computer. a great product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had to have Outlook and Word. I am too used to them to live without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 great for work and home productivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 great for work and home productivity. The one year subscription for multiple PC's and Android devices is a great deal, especially considering Best Buy did honor a price match from a national competitor saving me some meaningful cash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic Microsoft Office product is great for any communication/presentation needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Renewal of good software at a decent price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made it easy to renew during the pandemic

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MS issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    other than the basic MS gripes, this has worked just fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with this program. It is all I need in a word program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for a notebook for my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is not computer literate but wanted to get better versed in using a laptop. He found using Office products much easier then in years past and is creating documents and spreadsheets with ease. Great product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're happy to learn that Office is so user friendly for your partner! If he's ever curious to learn more about Office, send him this link: https://support.office.com/office-training-center

      Cheers to your productivity!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    A great Word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally bit the bullet and bought Office 365 and love the ability to use it for spread sheets and memo writing. I'm was getting annoyed that I could not open Word docs that I was receiving on e mail. Now all is well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product. Slightly too expensive for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these digital copies so much more than the old hard/paper copies. I don’t have to worry about keeping it in a “safe” physical space, it’s backed up to the cloud or in my email. I don’t have to deal with the serial code getting rubbed off, not being able to read it and thus not being able to use the product I paid for. Microsoft office products work great and they keep getting better. I wish they were a little cheaper at times but they do what they claim to do and benefit plenty of people. I probably wouldn’t have used the programs at all if I hadn’t gotten 3 months for free with a product I purchased. Once the subscription runs out, I most likely won’t purchase it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cancelled this purchase a week later for cash and a month later still dont have my refund check. This is poor service

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to tell just yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks goods so far except the silly Office Online login with your email nonsense.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Hire Mean Old People - Bad for Business!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy failed before they even delivered. The old guy that was the sale guy, Was old, slow and would not speak up! He was extremely frustrating to deal with and had a bad attitude. He knew my husband and I were needing to stack the machines, that we needed the washer and dryer delivered, stacked and hooked up. I ask about it three times. So the jerk of a sales person didn’t include the stacking pieces. So when the delivery guy called I reminded him we will need them stacked, he said there is no hardware included to stack them. So I called to have that added to my order. I had to call three times and 2 of the times I was placed on hold, covering an hour and a half, most of that time on hold where no person ever picked up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This edition of Microsoft 365 Family is easy to use and provides all the necessary tools to create excellent reports and presentations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is what you would expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office. If you have used it before, then it's basically the same. The look is different and some things moved, but for all intents and purposes, it is the same solid program it has always been. I do enjoy that I can buy one licence and use it on a Mac and a PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers more than just 1 computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several different types of computers and this will go on all of them. Great to use. Been using Microsoft Office for many years. Put it on Microsoft Surface Go pad so I get to use same programs I’ve been using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product and was able to install it into two computers and two tablets within minutes. All documents were available in all devices after syncing the account. I can use any of my devices with ease of accessing any document I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of Office competitors out there, but at $60 for 1 year for 5 machines, I don't feel too bad for paying a subscription for something I'm used to having just by default. I think someone frugal could make a strategy of picking up good annual subscriptions on Black Friday if they find the product useful, or skipping it during years when they don't need it or have other options. Now that I'm paying for it I feel compelled to learn all its sub-products and that may end up benefiting me more in the long run. Though this might be an illusion. I have a desktop and laptop right now, and most others I know already have their version of Office. So should I have gone for a single user option? I'm basically in a position to give my extra subscriptions away. Merry Christamas, I guess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my office that I opened in October great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new layout. This includes everything you will need for work. Also it will link up to work servers, E-Mail, and much more. I have noticed new programs other than you basic word, excel, PowerPoint, but I have not used them yet.

    I would recommend this to a friend