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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 11,216 reviews
  • Rated 5 out of 5 stars

    Great for a veteran

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veteran has multiple devices and this allows him to use and them all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great! The product price is hard to handle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow What a deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Passed on use to 4 other users with 1 left to go. this is the way to go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, like the idea of subscription but could be little less expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked like a champ!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to register the master license and then install on 5 systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for educational purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a MacBook Pro for school purposes but I need the applications such as Word, PowerPoint, etc so I decided to buy this Subscription and it's perfect because I can use it on my Laptop, Tablet, and home computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, if you make PowerPoint presentations or write papers make graphs, you need 365 so you know you're always up to date. My only complaint is that I wish if you bought it once you didn't have to pay every year.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never got response concerning return of this Item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I attempted several times to return this item when I cancelled the purchase that it came with. But I was never given a response and when I attempted to get a person on phone I was never connected to the applicable person. I still have not received a refund even after cancelation of the item it was ordered with. I am terribly disappointed with this purchase and lack of profesionalism in returning fuds to my account.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It is awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would tell a fiend about this product it work very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use multiple devices for a business, this software is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great office tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be a great support for my job and for all my home computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compatible and Current

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is compatible and current so it interfaces nicely with my business software at work. My old computer had Windows 7 and Vista, so there is a learning curve, but it is not too steep for me and yet I am no expert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my customer was pleased with the 5 copies of office 365.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Auto Renewal of Microsoft Office 365--A problem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been programmed to expect to have to renew Microsoft Office 365 each year for many years since owning my 1st laptop. However, I prefer to do so 'in-store' to get a receipt & a reference number to get Geek Squad Customer Service in-store or online when there is a problem. This system may be changing with Geek Squad offering less Customer Service with more referrals to Microsoft for on-line assistance. There was so much trouble with my Office 365 Word around Labor Day that I wondered if Microsoft Word was going to continue on to the end of my subscription at the end of November, 2019 or beyond that into the next year. There currently aren't many alternatives to Microsoft Word for word processing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for this product... It is a best buy... I like it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect someone to use for home office or college student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some getting use to, however this product never fails to deliver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is great ... much better than previous traditional CD install versions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to get Microsoft Office and Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used 365 since it came out. This is the best buy for Office and incredibly large (1TB) cloud storage for each of 5 (yes FIVE) users. If you have a family, this 5 user package beats the Education discount I believe.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem of trying to load the program on to my computer. I took the software along with my computer three times I they could not help me because the system was very slow. I finally did it myself again and it worked. Best buy could not help me.

    No, I would not recommend this to a friend