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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 11,216 reviews
  • Rated 5 out of 5 stars

    Quality product to cover the household

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to have all platforms in my house covered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its about time that MS came up with this subscription like service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and you can add more devices..best purchase and when you are a Geek Squad member the price is even better. Always best to buy at Best Buy..really is a Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope this will update itself each year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have purchased the disc and not downloading on the web. Had to have Geek Squad help me install it, fix my problems and transfer my outlook files. In fact I would have been better to keep my 2010 Office than this one, but I was willing to try. I have been working with this new software for the past month now, and the bugs have corrected. The only problem is I use U-Verse with WiFi and my Outlook keeps informing me of meter charges, so it is working offline. There is no extra charges, and I haven't been able to change the settings to accept it. Would I recommend it, not really, I am somewhat old fashion, I like paper and disc, not web downloads.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Same old word

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great full fledged home office package. It’s perfect for everyday use. I use word the most and it’s still the same as when I used it 20+ Years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    use daily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needs for school and for my work as well as husband

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems installing mine but figured it out. Great for Students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office... without all the Jim and Dwight pranks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Microsoft Office in my life as this is the standard in both my work and personal lives so I purchased the 365. Pretty happy with it since it updates regularly. Definitely beats out WordPerfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful for my projects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tools and useful in everyday use. Could not do without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great solution for my family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a Microsoft Office user, as my family is, and you have kids, parents, and yourself needing office products on various technologies, this is definitely the way to go. Affordable as well as practical.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good most especially for documents and paper work for homework too

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was not easy. I spent hours trying to get it running.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really Like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like paying every year, however really like the MS Office product. Paying yearly allows me to get updates when they occur. There are so many applications in Office, I have everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST OFFICE I HAVE EVER USED PERFECT FOR SCHOOL AND MY OFFICE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP is always a good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues with this purchase, but Best Buy solved all of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes to know my information is protected is a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software everyone needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this software and installed it on two brand new laptops and use it daily. We opted for the yearly subscription so we can update every year and get the new version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical and Worthy Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of this product was worth every dollar, especially for someone like me who utilizes Word on a regular basis! The updated features of Office 365 are pretty cool!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad to hear that you are enjoying Office 365 Home and that you find it a worthy investment.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to get a deal for upgrading up to 5 different items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office is the standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use office for all documents on the internet and at work. It is easier to transfer documents between work and home pcs using standard Word & Excel documents. Also Outlook is best email program out there.

    I would recommend this to a friend