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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 11,216 reviews
  • Rated 5 out of 5 stars

    Uploaded easily on both imac and pc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The download worked without a hitch. Loaded onto the imac as well as onto our pc. The only difference was that not all the office programs loaded onto the imac. All the programs functioned with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a great addition with the purchase of our new laptop. We can get the whole family on Office and with the kids going to college soon, Word, Excel, and PowerPoint programs will come in handy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have been and still am satisfied with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this program and it was exactly what we needed. The setup was a little confusing especially since I am not very savvy with this things that I ended clicking on a link that take you to a phone number that is definitely not a credible site. The 1-800 # rings and the person who answered has a strong ME accent. I could hear a TV playing in the background and doubted about who I was talking to immediately. As soon as he requested to have remote access to my computer, I hung up on him. He tried calling me back and asked to let him help me but I knew it was a scammer. Later I found the correct link to set up the program and is working well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for letting us know about your experience here. We care about your business and we want you to have a satisfactory experience with our products. Just so you know, our Customer Support Team does sometimes need to remotely access your computer to help you resolve issues. That's not uncommon but we totally understand why that might make someone uneasy. In the future, know that if you contact us through the Microsoft Support site, you're in good hands.

      We hope that helps and let us know if you need anything.

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 2 out of 5 stars

    I have always enjoyed using microsoft prods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss the manuals - Don't like yearly subscription. Rather have CD. Found out I could have received FREE program with same features on internet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best way to do Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best way if you have more than one computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to understand and use for beginners and novic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation could be better faster, especially on older cpu's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is fabulous. I need it for my daily work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price for software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am enjoying the program. I have not installed the program on all of my computers yest but I am working on it. The new Office 365 is easier to use and I am looking forward to using the appliaction in the coming year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Office 365 is essential for any computers and tablets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for...all the good things in one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great shopping at Best Buy!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I go to the store I find what I am looking for!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got what i paid for....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saved a lot for the family! great deal for the household!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for the prices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best thing I did in my life go and shop at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that Microsoft 365 is the best program for word processing, spreadsheet and powerpoint program that you can buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes syncing files between all my devices very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. All capabilities same as computer version

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price when bought with a computer. Easy to install. Although, it is not as easy to share on 5 computers. The original owner has to either share password or send you the link to start the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Trial

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, I love the microsoft suite. This is a nice little preview, and great option if you need a sort term solution to getting Microsoft Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great office software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best. Microsoft keeps getting better. Awsome

    I would recommend this to a friend