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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 11,216 reviews
  • Rated 5 out of 5 stars

    great reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i give this product great reviews I love this product. i have used the product on my lap top, my dest top, also on my tablet. I will highly recommend to all of my friends and family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already been upgraded to 2016 at no cost, sweet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working on getting comfortable with the updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install. great updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a new computer and was easy to install. Purchased multi user software license too for others in the family. Everyone is happy with the updates!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for sharing with family

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase, was able to get my computers set up easily. Having all office programs for the family was a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it is what i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okthe product was ok, it is something i need for my computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New product for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well, but is different in many ways. I have had to learn the new version of the program. Learning to enjoy Microsoft Office 365. Very useful for the many systems that I use the program on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Annual Software ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing much needed software for a yearly price is good when you have multiple devices as our small office needs. so when upgrades are needed, I hope the program will update as needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has its hiccups...but for the most part great software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software Needed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always like purchasing software from Best Buy because I can log into my account to see what I have. And I trust most of the products they sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased multiple surface pros and bought office 365 for computers great you can use it for multiple computers for less money then having to purchase for each one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Add on Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My prior license expired and it was a no brainer to add this on at a better price with the purchase of my ipad. Always a good staple business software product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Microsoft 365 family at all my family loves it we waved to downloaded on give it up to 3 of the family members in 3 other people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great application

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microsoft Office 365 home is a great app that helps me with my work a lot with microsoft word documents, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Family subscription

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy process. Auto renewal helps everybody in the family but sometimes we will miss the offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always glad we purchase the most recent version of Microsoft Office 365. We have the multiple user version which is really handy for our household.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad to hear that you are enjoying Office 365 Home and it's ability to be shared with others. That is one of our favorite features as well.

      Have a great day,

      Nelson
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    MS 356

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok but a bit difficult to manipulate through the install processes. I much prefer the full purchased products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time buying Office from Best Buy and really do not use it as much as I used too, but it is a necessity if you do a lot of writing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to have it. It is what it is. It has all of the programs I need. I had to return the first product ID card as it was coming up as not valid. Best Buy issued me another without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365- definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 accounts, that YOU manage that come with 1TB OneDrive cloud storage and installations of the latest Office for both Mac and PC. Where can you go wrong? No complaints here at all. Love it!

    I would recommend this to a friend