4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 11,216 reviews
  • Rated 2 out of 5 stars

    Hard to install for the first time!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a pain to install on the 1st computer! Had to call the Geek squad! Too much work, and only for one year! But my kids need the programs for school, which is why I bought three computers at the low price!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a family

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to buy a copy of MS office and saw this 5 user license. I have total tech support which gave me $20 off and made it the same price as the single user.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tried and true

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs office, a good program and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to purchase Microsoft Office for school. I have three different computers with a bunch of Word document research saved on each of them; evidently, this was a relevant buy for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I have ever purchased office software. Always used the free versions. This version is much nicer. Very easy to use and I like the linking to my one drive and the extras that come with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software suite as always.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just be careful when peeling sticker off of card so that the code doesn’t come off with the adhesive. No complaints about the software at all..... use it every single day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still a good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my company business applications this is the best

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Good value

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 is the subscription version of Microsoft Office. It has the same Office applications as the traditional desktop versions, and provides regular updates through the year, including new features that would appear first on the Office 365 versions. For someone that depends on Office, this alone is a good value. While desktop license keys allows installation on one computer, the Office 365 licenses are tied to the user's Microsoft account (Same as in Outlook.com and Microsoft Accounts on Windows 10), and also family members (As associated in Microsoft accounts). It allows installation on 6 computers through the family group, and applies to both Windows and macOS computers. Additionally allows installation on mobile devices (Apple phones and tablets), and Android. Also, the Office 365 subscription provides valuable online features not available on the standard desktop license: - One hour of skype-out minutes, per month, per user (To US and certain areas in other countries). - OneDrive: OneDrive is Microsoft's cloud storage offering, which works well and is available on desktop and mobile systems. It can be uses to store and sync all office documents and OneNote across devices, as well as any other type of file, including pictures, and what's impressive is that the Office 365 subscription includes 1 TB per user in the family. This is an excellent value for anyone that relies on cloud storage. - And, if office documents are stored on OneDrive, there are now online versions of Office that can be accessed via a web browser, so start a document at home, edit via web from another computer and finish it via mobile apps. The Online version works well enough for simpler documents and was even able to convert a PDF to a Word document all through the web browser. Also storing documents on OneDrive makes it much more efficient to collaborate on, and share documents.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      You took the words right out of our mouth. What you've listed, we can't help but agree with. We hope your efforts in listing the latest features of Office 365 also translates to your experience with the software.

      If not, know that your purchase of Office comes with unlimited and free access to our Customer Support Team. Reach out to them for questions and concerns regarding your software whenever you need. Here's their contact link: https://support.microsoft.com/en-us/contactus/

      Thanks for being a part of the Microsoft family.

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    It's an Office product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Microsoft product with it's inherent flaws.But nothing is perfect. I am not thrilled with subscription based products but it's the way of the world now. Works as expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Family

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software works as expected. Would be nice to have long term subscription options available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use trial with the instructions provided. Good incentive to try a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my kids. For school. And they find it easy. Also gave it to my mom and brother, so it great if you have multiple people who need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    been getting this for 3+ years

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love how i never have to buy the next update just pay 100 a year and its always up to date and if i ever needed the support its there. and the cloud service is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to set up. Not much difference with Windows 8.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This product is hard to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft Office products for a long time, always buying the product with install media. I was able to get one easy install of the 5 included, but the second was extremely difficult, taking over one day to get product on the computer and working.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Doug, Please contact us using one of the methods; Support Web Portal: www.Support.Microsoft.com . Technical Support: Call 1-877-696-7786 . We apologize for any frustration with your Office 365 installation process has caused, and we hope this was helpful to you. Microsoft

  • Rated 4 out of 5 stars

    Typical Microsoft...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned yesterday that you now receive one product key code and if you try to enter the same code on another machine (hence the family plan), it will not allow it and tells you the code has already been used. I had to get on with Microsoft support to have them show me the website I needed to go to in order to download it. Nothing is ever easy with Microsoft and that is exactly why I only use them when i have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy to use, always available online or off. Subscription based with auto upgrade, 1TB of space on my Microsoft emails accounts, cloud backup, this product was done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do every thing with my Office 365. All my presentstions and client support and billing are done with the applications are done with word . All my spread sheets are done win Excel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office is an essential software package

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is a complete home and home office package. It's easy to understand and use and it contains all the tools we need for our small business and personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 Home (5-PCs or Macs + 5-iPads or Select Windows Tablets) (1 Year Subscription) It was nice to have the same version on all of my computers and ipads at the same time.

    I would recommend this to a friend