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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 11,216 reviews
  • Rated 5 out of 5 stars

    Great for multi-user homes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product because you get multiple users included in the subscription. 2013 offers a lot of great features and the overall "feel" of the product is much more refined than 2010.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bundle the software with the laptop purchased. I have four computers and share the software with my friend too. nothing can beat this price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you are enjoying the ability to share your subscription. It's one of our favorite features too.

      Have a great one,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for any word documents that you need to do. That's what I use it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good software, nice interfacce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a long time user of MS Office tools. The word is must have for people with kids. Powerpoint is also very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SUBSCRIPTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i REALLY ENJOY THE PURCHASE THAT I MADE, I WASN'T SURE ABOUT GETTING THIS ITEM BUT READING THE REVIEWS HELP ME MAKE THE DECISION OF GETTING IT FOR MY NEW COMPUTER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PC is now converted to a MacBook Pro! Honestly, this made my life so simple in converting my MicroSoft Word, Excel, PowerPoint, etc., files from PC to Mac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess everything is going to a subscription so why not software. Thought was a goo value for 6 subscriptions. Let ya know in a year if it works out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just a subscription not a full product purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the ease of sharing with my other computers thinking it was a god way to share docs. But as I understand it new docs created with this are in the cloud ONLY. You have to buy another updated version of Office to save your docs to your computer or keep subscribing to this"service" to have access to them in the cloud. Otherwise all your docs go away with the subscription.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic Microsoft that we all know and love! includes all the programs that you'll need to use for work or school daily!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install but you need to make sure you have at least windows 7 on your computer...no one at the store bothers to tell you what you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection and choice when I need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Word daily, along with other Office 365 functions. This is great and I look forward to a long, happy arrangement where everything works smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I expected. Took me a few minutes to setup on my main laptop. I still need to load on my secondary devices, but don't anticipate a problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Deal for Home Users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the way to get all software programs together and on up to 5 computers. Much cheaper than buying software as in the past and love the service of Best Buy Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the programs we need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed several programs so that he could do his college work at home. This was a great price for the product. I’d recommend it to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Small Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Windows 365 for our business it has worked out great. You cannot beat that you can install windows 365 on 5 devices for the price of 1. This worked out perfect for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets my general needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to be able to share this software with five other people. But I am bummed that I will have to basically buy the software again in 12 months!

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We love Office 365 Home's ability to be shared too. We have the subscription because we are always making updates to the software and as long as your subscription is up to date you will have access to them.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good product. I like that you can work on a project on one device, and can do the same project on a different device. The only problem I had was best buy took forever to activate my product key

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only an annual subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reminder, this only gives you a year of use of Microsoft bundle. It was sold alongside my laptop so I thought it was the full product, but now I'll have to renew each year. To me, that's a rip off.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No instructions on how to redeem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a code with no instructions on how to redeem. I'm sure I can figure it out, but you would think you would be provided with a link or instructions. Super annoying!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to upload into various devices. Love that there is not a lot of extra materials to throw away when the subscription expires ( for example case, disk etc)

    I would recommend this to a friend