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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 11,216 reviews
  • Rated 5 out of 5 stars

    Economical.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Microsoft Office for my computers. This application was very practical because it could be used on the laptop, desktop or other personal items as required.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Better Choice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a family for use partially for business and partially for personal. Don't really want to have to keep paying but the consumer's are dwindling.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      It's good to know that you're enjoying 365 Family for both business and personal use. We appreciate the feedback!

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Office 365 Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy and fast to install. I have it on 3 computers and will add it to my tablet soon. I have only used the Word so far but it is easy to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your geek squad assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You showed us how to download this 365 Office apps online. got home and got it activated and set up a document in Word so know it works just fine. Thanks much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Subscription - Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I'm in college I definitely need this but it's too bad it's only good for a year. Office used to be free or a very low one time fee!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not realize when purchasing it’s only a year subscription. But still good as we can upload it to several computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing my surface laptop I realized that I needed a prodcit to complete what i needed. Being a realtor I am lokk g forward to enjoying what I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I had a few issues with loading other computers to the account, but once I figured it out it worked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, has all the MicroSoft programs I needed in one bundle. It was nice to buy one program for the entire family to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy way to add Outlook to a new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft packages Office 365 as an easy way to add all Outlook programs to a new computer. Instructions and download of the software worked without a glitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use this program often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite surprised that this program works well, I wanted the Office 2014 , but opted for this program instead. I’m pleased with my office 365/

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to get the most updated Office product if I am able. I don't really have any negative or positive feedback to lend regarding this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I renew every year!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option for multiple dvices PC or Mac. Now up to 6. Subscription affords me to reach out for support for any technical issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A necessary evil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live with the forced reality that the world uses Office and go along with it. I only wish the suite delivered the reliability, lack of crashing and less frequent updates of Apple's equivalent products Numbers, Pages and Keynote.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs office. There is no way around it if you have a computer. It’s a great program and I use it for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really needed this to complete my computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this almost everyday after my son-in-law finished setting it up on my computer. Geek Squad did some of it, at the beginning but I needed help from my son-in-law to show me how to use the "Label" section. Plus he helped showing me more features on it that I was not aware of. The one gentleman at Best Buy was very good in setting things up for my husband and I. We each purchased a computer. The PDF (Adobe) was installed first, but on Aug.31 this gentleman did a fantastic job getting it to work.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're happy to hear that you are finding Office 365 Home so helpful in your day to day life.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have it loaded on both a PC and apple. Works smoothly on both with no issues. Having the extra storage capacity with one drive is handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software helps with my daily work and includes Microsoft Word, Excel, PowerPoint, and other products. Being able to use it on five devices is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make my work easier If condition point

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Microsoft 365 because it make my life and my work easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good program for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a major upgrade from original office I purchased from Best Buy in 2003. It is easy to use, and we share it between two users for work purposes.

    I would recommend this to a friend