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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 11,216 reviews
  • Rated 3 out of 5 stars

    I wish I would have bought Business Premium

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I like this product and it provides ease of implementation and seamless cross device accessibility. I wish I would have purchased business premium to have acces to MS Planner application. So to upgrade I have to buy Business, export my data and then cancel the home version. There is plenty of details on how to do it, but it takes time. So, before you buy, read up on which version will fit your needs. I will recommend this based on it functionality and ease of implementation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Misleading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only works for 5 devices but under one name/account

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it. It is easy to install. Mostly I use excel. It has guidelines. I learned some new formulas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and it’s so much easier to update every year when you work with it all the time do you always stay on top of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it is supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 new computers at Best Buy, and of course needed MS Office for the kind of work I do. The product works fine and it does what it is supposed to do.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also had trouble with getting it installed correctly in my computer; took 3 trips back to Best Buy. And on top of that, I'm supposed to buy it every year. Are you kidding?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Home is Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my Office 365 Home subscription. I love how I can use it on 5 different devices! I will renew again next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to use at home on computer or iPad. Also can use it on iPhone as well. You are not just locked to being able to use on just one computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy that I had to spend $100.00 just so that i could effectively use Word.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stay on Top With Windows 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 365 is a great way to stay on top of the latest developments in the Microsoft Office suite. IT is easy to upgrade and seamless to us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to download once I remembered my login info for Microsoft. Hope my spouse and I use the software enough to make up for an annual cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgrade my Office each year. I have confidence that I have the most up to date software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much easier to set up and use the latest version without having to upgrade all the time. Plus, it's easy to switch to another computer when it's time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Microsoft office. this is a great deal for the full year and can have it up to 5 different computers which makes it worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the product which was needed for home and school needs. Would highly recommend to anyone who likes working with Microsoft Office software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I needed this plan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather than having to update my Office Suite every few years, I bought this plan. Now I can use Office on my MacBook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New version of Office.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows me to open my Word and Excel documents that were transferred from my old computer (that opened perfectly before)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product buddy years ago for my daughter when she went to college but I had to buy it again but well worth the money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Experience with Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an absolute headache with Microsoft 365 Family. I purchased a laptop and purchased the year subscriptions of Microsoft 365 Family. I couldn't install it, becasue it was making me pay for it again. I called Geek Squad and they hung u on me, transferred me to three people, and still never resoled the problem. Terrible experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Home Office

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 Home was a great investment which I share with other family members and we use it daily.

    I would recommend this to a friend