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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 11,218 reviews
  • Rated 3 out of 5 stars

    Buy from Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is VERY difficult when trying to put it on more than 1 computer. Buy this directly from Microsoft for the same price instead of BestBuy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been renewing my office 360 for a number of years now. It is constantly updated and provides a lot of help with their templates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Fast and works perfectly. I was able to use it as well as two siblings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought another device and wanted to upgrade in order to have everything connected. Love the 1TB of storage in the One Drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great subscription for the first time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great subscription for the first time with our computer. All the family can use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great information.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 Home is great . My family and I are really enjoying the subscription. like it says we can work from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to use at home for office produced files. Easy install, works great. Really like the sharing feature for my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this software for years no reason not to continue using somethings that works as o well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not bad and i can't tell because i have no other person using this

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the product I thought it was. This product is only good for one year then you must pay a fee to continue using. Personally I think in the long run a different product would have been less expensive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Office for College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had everything my daughter needed for her college classes. The only thing I don't like is that we have to pay a yearly subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Home - Loving it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what a difference this new upgrade to my computer has made! Easy to use and such an improvement!! Thank you Best Buy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what my wife needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for it wife's Surface Laptop. Just what she needed. Also, good for other family members and their computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 is Awesome!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 is awesome, easy to install, and very handy for all sorts of applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, you just can't live without office on your computer. The new 365 is a convenient and affordable way to keep up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install of Newest Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problems at all using the card to register online, get my downloads and install all of the 2016 versions of the Office products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never have too many computer in a family. Having this multiple computer software keeps everyone updated and in the loop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricy but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cloud upgrade and sharing among my computers is the best part. Overall OFFICE has so many features I do not need. There must be an easier way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't do anything without Word, Excel, etc so no choice but to purchase. Prefer the old way so the license lasts longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I could add it to my computer then send a link to my kids for them to put on their computers as well

    I would recommend this to a friend