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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 11,218 reviews
  • Rated 3 out of 5 stars

    excellent software, but stalls and crashes at time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if it stalls and bogs down my computer, or if Office apps do it, but my computer locks up a couple times per week while using it. I don't recall any issues like that with Office 2010 or 2013.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A wonderful software package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A through business and home software. I have had earlier versions of this software. It is a much better operational software to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need word and other programs out this Microsoft office and much better with this I install in multiple devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you expect from Office and then some. You can now save all of your documents to the cloud. Amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best deal so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always want to make sure I have this software every year since I use most of them that’s why I have them at least for 5 devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to purchase new software when our old one expired. My wife loves to use this and couldn't wait to get it added back to our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was Reluctant, Now Happy...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to go with Office 365. We have good-working recent versions of Word on our "machines" and these did not need to be replaced. After some serious consideration, we decided to go for it and I am now -- after almost a month of use -- glad that we did. All of us on the same version is helpful (not required, of course), but the real benefit is that we won't have to buy new Word versions on the next couple of computers we purchase. In the end, this will save money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic software!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes my work life easier, and allows me to have multiple devices equipped. For the price you can't beat this deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The geek squad downloaded it for me. This made it easy. Still having a hard time getting it on my iPad. I think it's operator error. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family uses this, and it is great during college when a lot of professors use word documents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of different programs and fetures with this free trial!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one out there by far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is still the best software out there. They are always adding new features. I get this every year and share with my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software cloud service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have read and talked with friends who have this cloud program Ned all rave on how good it is. The 1tb is a real plus. Happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is wonderful for my family. I love that we can download it on all of our devices with 1 single subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent integration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as promised. Definite improvement in regards to updates. Also now have licenses on my iPads. Best Buy service was excellent as usual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the membership idea with free upgrades

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Office apps a lot so, I needed a reliable, product that remained up to date. Office 365 is a great way to stay current and save money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have, unfortunately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's sad that I have to purchase this every year in order to continue to use my computers. Easy to install. Works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well liked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I only have it installed on my new desktop but it will also be on my laptop when I get them cleaned up and ready for use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a PC at home but take my IPad with me when I’m on the road. I use excel a lot. Office 365 allows for use with both platforms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know what i like about this that it has all Microsoft Office and i can use it in Up to 5 of my devices is int that perfect

    I would recommend this to a friend