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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 11,218 reviews
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work ok. No complaints from here. Good value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office 365 is very useful productivity software. I like the fact that you can use both in Windows and apple operating system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable software. Bought version for 5 user license to share with family members making it even more a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value if you are Microsoft office user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value if you are Microsoft office user and this thing also come with tons of cloud storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft Office products. Glad we can buy the same software for more than one computer with only one purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install its not complicated at all it takes less than 5 minutes and i have it installed in my surface pro and on my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for all your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's hardly a day that goes by that I don't use this product. I installed it on all of my devices so I never have to be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Office 365 along with 2 new ASUS laptops, one for myself and one for my wife. I have used Microsoft Office for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this software at the Sam's time I bought a new laptop. Great price considering you can use on 5 different devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Necessary for email attachments.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that I can't get Outlook to work with my ISP's email and they haven"t helped. Hopefully Geek Squad or Microsoft can help. It's great to be able to get current office on all of my computers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,
      Please contact Microsoft directly so we can assist you with your installation and setup of Office 365 at: https://support.office.com/ At this site you can even request a call from us to assist you.
      We apologize for any frustration this has cause and hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    Great but unable to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase however, my laptop cannot use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for everyone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good and can be use by anyone from no background on the fields to advanced users

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 is awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Microsoft office customer for a long time....When I purchased this Microsoft office 365 it was alittle different...I always felt safe to purchase a new one every year through best buy, not through Microsoft itself. This time Best Buy changed things and everybody should be aware that when you purchase this product Best Buy now makes you put a card on file for next year automatically charging for next year....Just a heads up for another customers...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful purchase for a multi device home! I would recommend it to anyone looking for a user friendly product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love bundle discounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renewed my yearly subscription so that I can get the bundle deal price. This is what I always use, and was happy to pay a lower price for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this especially with be in school, and it's good for my children too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I would have switched a long time ago. Great tool when you have macs and pcs under same roof. Customer/tech service is nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Office 365 Home Suite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Office 365 Home is a great suite to use on a daily basis, such as Word, EXCEL, Powerpoint, etc,...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home office is the only thing I have ever used. I wish I could install it and not have to subscribe for this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a great office tool. The different programs can be used for any professional project you might need.

    I would recommend this to a friend