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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 11,218 reviews
  • Rated 4 out of 5 stars

    Discounted price with computer purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good deal for up to 6 people. Great for the home setting or small office. Includes the essentials.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad you are enjoying Office Home 365's ability to be shared with up to 6 people It's a fantastic feature and one of our favorites. If you ever need anything feel free to reach out to our Customer Support Team for help: https://aka.ms/AA4jrpj.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    Price should be lowered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it mainly for family members to use, so that's probably the best feature of being able to share it with multiple users. Other than that, I don't really use it much for myself.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Got as a package deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Office product as a package deal with the computer and Geek Squad Tech Support package! Easy to install on my computer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the set up for the desk top all in one computer with windows 8 and the iPad with iOS 7 easy to complete. The updates have proven to operate well also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must Have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have. Simple to install and if you have total tech support they can help you with any issues that may arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality easy to use all available on the app store of my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Excellent service. This is a must for everyone's computer. Best Buy is always the place to go. Why go anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy for the number of users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded to Office 365. I now can let my family have there own copy and still have some for my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to purchase, easy to install and easy to seamlessly resubscribe each year w/the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for multiple users. Great deal! Excellent product package. I definitely recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You have to PAY for Office Now?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a long time since I purchased a new computer and the accompanying software, but I was extremely annoyed to find out that I must now pay YEARLY to use Microsoft Office! For a program that is so essential, I cannot believe they would charge people every single year to keep it on their computer! The program itself was easy to install and is easy enough to use, though it takes a little getting used to over the older version that I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for someone with more than 1 computer/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend for someone who wants the latest Word Suite and especially if they have more than one computer or tablet/smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the Office software so far. After my yr subscription is up ill decide if renting is better than buying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time using this type of software but I do have to say I'm impressed with all the features .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth every penny to have a subscription for these critical applications. Don't have to worry about getting the next version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family Subscription

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription has been a huge help for my household. Setup was quick, and it works smoothly across Windows, Mac, iPhone, and Android. Each person gets their own 1TB of cloud storage, which keeps everything backed up and easy to access. Word, Excel, and PowerPoint run flawlessly, and the shared features make school and work projects easier. Great value for families who use multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must have for almost everyone - includes all the basics and essentials for Office. Up to 6 users!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used various forms of Office for well over two decades. I found that among my various machines I had different versions running; nothing was consistent. I was reticent about subscribing rather than buying, but the consistency of operation across all my devices is welcome. While the predecessor of the online Outlook services and cloud drive stunk, Microsoft seems to have "pulled up their socks" and gotten serious. For my needs, all runs very well; I am satisfied in all respects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS office 365 home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on up to 5 pc. Easy to install and apply subscription. Can access my docs from anywhere.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic necessity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on line - and disappointed that if I had bought it in the store, I would have received a major discount for purchasing along with a new PC. On line purchase was not able to match the in-store deal.

    I would recommend this to a friend