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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 11,218 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on my laptop, A perfect deal and office companion . Recommend to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and activation. It allows access to a large number of templates that are very useful and easy to adapt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with my device and is necessary for all the office bells and whistles. Made my life easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the office 365 home along with my laptop. And this is a great product. I have all I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the Family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Microsoft Office for years and really like it. Just make sure to cancel "auto renew" BEFORE you start to put in your new key code or else you will need to go back to the store and get a new one. It was very time consuming making calls to Best Buy Geek Support and Microsoft Office support to find out they could not fix the problem or give me a new key code. Another 2 hour round trip to the Best Buy store to get another key code.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The familiar one is the most valuable subscription you can get

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best program for me and my family we are so happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office365 Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Office 365 Home was very easy to put on the computer and I was able to transfer one to my other computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone knows Office is great. The problem with this subscription is a yearly cost. My fault I did not read this properly, if I had known I would not have purchased.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to maximize all of our electronics safely and easily. Great programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product combo from Microsoft and very inexpensive when package together as opposed to obtaining it separately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install You receive help without complaints almost all the time Relayed to the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shared with my sons in KY and installed on two systems here at home in TX. No problems, works as expected.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Will,

      We're so happy to hear that Office 365 is keeping your family connected! If any of you ever need a helping hand with Office, know that the Microsoft family has your back. Reference our Support Center for articles, videos, and contact links to our Customer Support Team, anytime: https://support.office.com/

      Take care!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for on the go use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t understand how to use it much but nice to create documents and presentations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that I bought the Office 365. It is very simple to upload and is perfect for all my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had enough license for any computer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The license did not really extend to more than one phone as it said it would. Office still served it's purpose, all but one. Excel needs a formula that can display the difference between two numbers whether it be on the left or the right. Excel is programmed to only calculate the difference in minuses from left to right when it should have the option from right to left as well. They need a "difference" option. They don't have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provides everything you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re in a semester or quarter then this bundle should have everything you need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always need office on the computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the different things to do with office. I just wish computers came with them built in permanently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for quality printing paper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great paper for printing and at a great price. Glad that I was able to stock up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    How long can MS squeeze juice out of this lemon?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's MS Office. What do you want? Miracles? It's the same product you've used for years.

    No, I would not recommend this to a friend