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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 11,218 reviews
  • Rated 4 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good suite of software. I will probably renew this when the free trial is over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very affordable price for a year service in 5 different devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and easy instillation. Great that I can offer this to four of my other machines. Would recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello!

      Thanks so much for sharing your experience with us. We love hearing how Office 365 is helping our customers achieve more!

      In the future, know that as an Office customer, you'll always have free and unlimited access to our entire web center dedicated to Office product support. Check it out whenever you have a question: https://support.office.com/

      Thanks for being a part of the Microsoft family!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Runs well on the MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with and runs great on the MacBook. All Office products are accessible and have no conflicts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I liked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids loves it because help them to do they homework and the storage it's great overall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great purchase. I would definitely be recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy it is to use. I am not a tech person but this is just so easy even I can use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great office product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new office but I didn’t realize that it’s no longer a product for life, it’s life is just 1 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable for a group use. Works for the price for all the people

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Necessary application for daily chores

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office includes word and excel,both of which I use. But this new application is very difficult for this novice computer user to understand. Geek Squad fails to recognize the different levels of knowledge among their customers, and they tend to treat us all as if we either do, or should, be able to follow their thought processes. Even after taking my computer to Geek Squad for de-bugging, etc. I remain unable to use it to my satisfaction. I would, frankly, prefer to return this computer and find one that actually works.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello snowfive, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/. We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 4 out of 5 stars

    Mostly for Word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only drawback to office is I don’t use it enough. The Word program is wonderful for letters and legal writing

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      If you're interested in learning more about Offic3 365 and all its feature, check out our Training Center: https://support.office.com/office-training-center

      There, you can learn from articles, guides, and videos about all that Office can do.

      We hope that helps to enhance your Office experience!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    365 office

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great trail pack, wish it was not a subscription based only down side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working out Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really liking the new features in Office. I still wish it wasn't a subscription anymore, but it is what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 4 trips to the geek squad to fix errors caused by other software installed on my machine. it now runs good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was difficult to set up and download the functions without directions, not everyone is computer savvy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 365 great purchase an can use it on 5 different devices. Although compared to office you pay a yearly subscription,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install for laptops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on my laptop and daughter's laptop. All microsoft applications working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to understand and very user friendly I am not the most computer savay person and I was able to use without much trouble

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the program, especially since I was able to loaded into a few of my devices. Exactly what I was looking for . Need it for my school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microsoft software product that came with tablet purchase

    I would recommend this to a friend