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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 11,218 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 helps with home and work with word and excel. Updates are easy to follow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 Home (Up to 6 People) (12-Month Subscription-Auto) Is The Only Way To Go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product as MS Office w/ Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is cloud based MS Office software. Sign into account and enter code from card. extremely easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most satisfied with the usage of the software . I continue to purchase annually .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great great great great fine no problems fine no problems great satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a mac and this was very easy to install. Took just a few minutes and a few clicks and I was up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Just be mindful of the auto renewal fee to your credit cards.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    takes getting used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Office for years and overall it's a great program set, but it's getting so advanced I am having some trouble figuring it all out. I'm sure I will love it when I do.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello SWSF321, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/. We hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    Can’t beat the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price paid for this bundles with a laptop at Christmas cannot be beat. Great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for multiple users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product for my family. It allows all of us to use the programs for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the flexibility of the product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the whole family. Have been able to share with all of them. I also like to be able to use with IPad and iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription is for up to 6 people. Great deal for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi user version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked that I could install this on multiple devices so I will have access on my laptop as well as my desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Office for years and needed to update to Office 365. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed to replace LIVE Mail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with the changes in Windows 10 We needed a program to replace LIVE Mail. Works great easy to install and no problems!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I hate having to buy this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think some sort of office programming should be loaded on computers before they are sold. It is ridiculous that I have to purchase programming and then pay to update it each year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything we need it to do. Very easy to download and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase for the price. Love Onenote! So many applications. It even does math!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Why so unhelpful this year?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have come to rely on Microsoft 365, but this purchase has been frustrating this year. We purchased the Family(up to 6 people) and it has been very annoying trying to load on to all of our computers. The first couple went ok, but when we try to add computers later it tells us we are at our limit. It's a whole process to get this rectified and makes dealing with this very frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice upgrades to office and power point. Love excel as well. Love sharing too

    I would recommend this to a friend