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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 333 Showing 6,641-6,660 of 11,218 reviews
  • Rated 5 out of 5 stars

    Great software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new version of Office. Easy to use. This is just what I needed for school.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad you are finding Office 365 Home easy to use.

      Best of luck in school,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    God product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and it's a lot easier to buy product upfront rather than pay monthly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds office to all computers under one application. Easy to keep up with and add on others for small business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great for students, business, or just to make lists.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential software package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offered at a great price, and I use spreadsheets for everything so this package works best for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary but should not expire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is necessary for most users but I am not happy that I have to renew it each year. Installed very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it every day, I recommend it and Love it it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. My Dad is not used to Office and he’s able to operate without difficulties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can share 5X's, I enjoy it works with the black mode on my Apple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm really enjoying my new Envy Laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's soooo much better than my old HP all-in-one that was waaay beyond it's expiration date. Faster, sleeker, and more intuitive. So glad that I bought it; and the salesman was superb! He really helped me and got me setup with MS365. Don't get rid of him at all. I especially like having the keys light up and you can darken them, if you need to. Great concept!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the family

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family enjoy it a lot use it for school work should have more users

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good set of applications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suite offers a good set of applications with rich functionality. It ws easy to install and works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy not the best price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is fine, but I found a much better price elsewhere, so was disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    VolunteerMan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instruction on how to download to your devices, not very clear. The geek squad was not very helpful.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that your experience with Microsoft 365 Family hasn't met expectations. Our team at Microsoft Support may be able to help. For instructions and tips on how to use Microsoft 365, please go here: https://support.microsoft.com/en-us/microsoft-365

      Hope that helps,
      Chuck
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Part of package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prepaid cards are easy to get at Best Buy and makes life easier. The package it came with was great price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MS 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my college bound grandsons. There's no directions for installing to multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in the store and received a code. Very simple and quick to download or upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with computer at a discounted price. Works great. Easy to download and add to multiple computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product with benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact I get the latest software when available, plus a terabyte of cloud storage. Not a bad deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family of many laptops

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most useful purchase for the family of many laptops, great purchase

    I would recommend this to a friend