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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 11,218 reviews
  • Rated 4 out of 5 stars

    Word for mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word is the only thing I miss about PC’s. Now I don’t miss Word. I do dislike having to pay a yearly fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this along with new computer with a reduced price point. Easy to install, works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This one is good but the only problem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's that not good only for one year and we would love it if more years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought the 5 PC so I can update everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 PC Office 65 makes it so easy to update all of my Office 365 applications. I use this program daily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not loving the new format

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t love the new format of having everything on the opening page. It seems cluttered and messy to me. I’m much more a fan of hidden away, sleek and clean. Neat and tidy. But the program works pretty much as well as before although once again, I have to search more for what I’m looking for instead of having it at my fingertips right at the top of the page. I’d only recommend it because it’s pretty much the only game in town.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi,

      Thanks for sharing your experience with Office 365. We'll along your feedback.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Long Overdue Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading our primary PC was long overdue. I am very happy with the purchase and the value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super item for running a Home Based business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for both Home and Office use also use as a Chaplain and Lay Servant with the Church.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Microsoft word format and I am extremely glad they made one that is for both my mac and my parents pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Office 365 works on all of our devices and was easy to download and launch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed Microsoft Office for my new MacBook Pro. Loaded on the computer great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. MS does it right. Great way to get good software cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good deal for several people to use the Office 365 or adding to several devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install & Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a product key NOT a cd. I spent time chatting with a Best Buy rep asking about this and he insisted that it was a cd. Since I didn't have an optical drive I was concerned. However, in reading other reviews I took a chance that it was in fact a product key and it was. It was easy to add to my existing Microsoft account - especially since this was an upgrade from the Personal (1 users) to Home edition (5 users).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for everything and very good no problems with it. Good Software

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    issues

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worthless purchase created more problems everything you can't get any support from MicroSuck

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    it's office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    word and excel have worked well so far. there have not been any problems with older versions of the programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fastest installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product easy to installation and very easy to work on my computer and my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SOFTWARE UPDATE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using an older version of Office for years. But finally realized that I need to upgrade because of all the updates for Office and having difficulty accessing files created with Office 365. I like that I can share this with other family members and I can upload the software on all of my computers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Shary,

      We're happy to hear that you are excited to share your subscription with your family members. It's one of our favorite features too.

      Have a great day,

      Nelson
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    Difficult to navigate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm use to Microsoft coming with computer. I have programs but I still get messages I haven't unpacked all of 360 & when I try I get an error msg about missing extension..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install took no time to down load and was up and running in less than 45 min

    I would recommend this to a friend